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Systems Analyst (Computer Services Off 1(A)-(B)-2(A)-(C))



Competition # : 32994 

Department: Service Nova Scotia and Internal Services

Location: AMHERST

Type of Employment: Term

Union Status: NSGEU - NSPG 

Closing Date: 10/27/2021 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

At Service Nova Scotia and Internal Services, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence.  Service Nova Scotia and Internal Services’ vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business. To learn more about our Department, please click on the following link:

About Our Opportunity

Reporting to the Systems Administrator at the Nova Scotia Geomatics Centre, as the Computer Services Officer 1(A)-(B)-2(A)-(C) (GIS Systems Analyst you will be responsible for providing Information Technology (IT) support and guidance to the Centre and to ensure that IT resources are used effectively and efficiently.

Primary Accountabilities

Key functions include:


  • consulting with Centre’s Business Owners and preparation of specifications for desktop hardware and software application procurement, installation, configuration, troubleshooting, repair and testing of desktop hardware/software applications;
  • maintenance of hardware parts and software inventory and documentation of IT equipment and software.
  • providing Tier 2 hardware (desktops, printers, plotters troubleshooting and repair), software applications (standard, in-house application, and 3rd party vendor troubleshooting and repair) support.

Qualifications and Experience

As the successful candidate, you will have a bachelor’s degree in Computer Science; or have graduated from a recognized Information Technology program.


You must have an ability to respond quickly and efficiently to Tier 2 client requests and have a strong knowledge of working in a service desk environment. You are flexible and adaptable to ever changing priorities, can work under pressure, maintain your knowledge of new and emerging technologies. Effective interpersonal skills, good organizational and strong verbal/ written communication skills are required. The ability to work cooperatively and collectively in a team environment is essential.


In this position, you will be able to work under pressure managing multiple tasks with changing priorities to meet static and dynamic deadlines. Attention to detail and good time management skills are required. A solid working knowledge of Government hardware/ software standards, established IT policies and procedures on technology is also essential.


The following will be considered assets in this position:

  • Troubleshooting and resolution in a Windows 10+ environment
  • Working knowledge of Windows Scripting
  • Working knowledge of GIS Software installation, troubleshooting, and updates


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.


An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.


Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

Additional Information

This is a Term employment opportunity with an anticipated end date of December 8, 2023. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

What We Offer

  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.


Pay Grade:  PR 01 - PR 11  

Salary Range:  $1,488.35 - $2,688.50 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to