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Application Analyst (Computer Services Officer 1(A)-(B)-2(A)-(C))



Competition # : 35829 

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 7/6/2022 (Applications are accepted until 11:59 PM Atlantic Time)

Who We Are


The Nova Scotia Digital Service (NSDS), a division of Service Nova Scotia and Internal Services (SNS-IS) is a team within government, and we are putting people first. We are called a “digital” service for a reason – because we are helping government work the way that people expect things to work these days.


Our team is large, diverse, and passionate about making a difference in peoples’ lives. We believe in user-centered iterative digital service design, and practice internet-era ways of working.  Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly-skilled people.


At the NSDS, we don't just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging!


The people who use government programs and services come from all walks of life. It is important that the NSDS reflects the people that we serve – so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.


About Our Opportunity


Reporting to the Manager, Justice Solutions, in this role of Application Analyst, you will plan, coordinate, and execute activities related to the development, testing, implementation, and on-going support of technology applications used by departmental program/business units enabling them to find practical solutions to address fundamental business problems.


Primary Accountabilities


As the successful candidate, you will work closely with all team members and clients to address issues, as well as work independently when required. As the Application Analyst, you will also:


  • Provide system administration including managing user accounts and password resets
  • Triage support tickets to determine if they should be assigned to a developer
  • Work with clients who are experiencing issues accessing the applications that are supported by the team to help troubleshoot the problem
  • Provide support in application deployment and configuration management
  • Participate and assist in application solutions design to meet the client requirements based on the government technology, security & architecture standards


Qualifications and Experience


To be successful in this role, you will have a bachelor’s degree in Computer Science, or graduation from a recognized Information Technology program, or an equivalent combination of training and experience.


Ideally, you will have experience in developing, maintaining, and supporting custom-built and/or COTS applications. You will possess demonstrated ability to be flexible and adaptable to ever changing priorities and new technologies. You will have a high degree of logical problem-solving ability with well-developed oral and written communication skills. You will have good organizational and planning skills for handling multiple tasks to ensure timely responses to requests.


Knowledge and experience in the following technologies would be a definite asset: Oracle Forms, Oracle Reports, PLSQL, Assyst, Git/GitLab.




An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

Additional Information


In this role, you may be required to perform after hours support occasionally.


What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.



Pay Grade:  PR 01 - PR 11  

Salary Range:  $1,488.35 - $2,688.50 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to