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Communications and Outreach Officer (Program Admin Officer 3)



Competition # : 32213 

Department: Infrastructure and Housing

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 8/5/2021​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Infrastructure and Housing is the primary housing delivery agency in Nova Scotia. The Department is also responsible for ensuring the availability of safe, suitable, and affordable housing for all Nova Scotians. Our work involves making strategic investments, leveraging new funding, and building on critical partnerships to help further position ourselves to meet current and future housing challenges.


For more information check us out at:

About Our Opportunity


Reporting to the Director, Stakeholder and Intergovernmental Relation, the Communications and Outreach Officer is expected to plan, execute, and evaluate internal communication initiatives and engagement activities to support the department strategic goals.


This role also liaises with other divisions within the organization, other departments, and external stakeholders, helping to manage the successful implementation and maintenance of community outreach initiatives to meet CMHC’s National Housing Strategy goals and provincial priorities.

Primary Accountabilities


As the Communication and Outreach Officer, you will develop and execute internal communications strategies for new and ongoing department initiatives (e.g. program launches, change management, etc.), provide advice and support on strategic internal communications; coordinate onboarding and employment engagement activities, and support the deputy minister and other senior leadership with all-staff meetings or visits of regional offices.


You will oversee the creation and implementation of innovative and effective communications material for internal and external audience. The Officer will develop and implement strategies for effectively engaging with key stakeholders and targeted communities, gathering feedback through online, social, and digital tools and techniques to support the department’s desire to improve information sharing and respond promptly to online inquiries. As part of your role, you will oversee the Housing Nova Scotia website and social media platforms, including content strategy, curation, distribution, and site analysis.   


From time to time, you will attend stakeholder meetings and prepare any required meeting materials. You will coordinate appropriate staff to attend meetings and events.

Qualifications and Experience


This may be the right opportunity for you if you have a bachelor’s degree in a public relations, media, or communications-related field with 5 years of related experience. An equivalent combination of training and experience may be considered.


The successful Communications and Outreach Officer will have hands-on experience in managing internal communications and engagement activities, and demonstrated success building relationships in a complex, multi-stakeholder environment. You will have strong communication and interpersonal skills, knowledge of corporate communications and engagement techniques, and the ability to translate internal content into a coherent and compelling story.


You think strategically and make decisions by connecting with stakeholders (both internally and externally) using strategic and tactical approaches. You also use your strong organizational, planning, analytical, and project management skills to deliver exceptional engagement events and activities, and you thrive in a fast-paced environment. Computer proficiency and interest and ability to work within social media is essential.


Ideally, you have experience working with and understanding the needs and priorities of key stakeholders, such as municipalities, housing providers, advocates, and communities of interest (e.g., People of African Descent, Persons with Disabilities, Immigrants, etc.) that are part of the housing system. 


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



An equivalent combination of related training and experience may be acceptable in place of education requirements. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.


Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

Working Conditions


Most of your work is in a comfortable office environment. You may be required to travel to sites on occasion. There is a need for you to balance competing priorities and meet strict deadlines.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • An engaged workplace where we foster respect and recognition.
  • Forward-thinking policies and strategies.
  • Countless Career Paths for Nova Scotians.
  • Department Specific Flexible working schedules.


Pay Grade:  PR 13  

Salary Range:  $2,396.86 - $2,913.59 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to