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Computer Services Off. 4 (Senior System Manager)



Competition # : 37605 

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 2/3/2023​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Nova Scotia Digital Service (NSDS), a division of Service Nova Scotia and Internal Services (SNS-IS) is a team within government, and we are putting people first. We are called a “digital” service for a reason – because we are helping government work the way that people expect things to work these days.


Our team is large, diverse, and passionate about making a difference in peoples’ lives. We believe in user-centered iterative digital service design, and practice internet-era ways of working.  Working at the NSDS means you will be a part of a team whose work makes a difference through designing, continuously improving and delivering the programs and services people need, alongside caring, compassionate, highly-skilled people.


At the NSDS, we don't just accept difference - we celebrate a supportive culture of diversity, inclusion and belonging!


The people who use government programs and services come from all walks of life. It is important that the NSDS reflects the people that we serve – so we can deliver better, and more accessible, and inclusive public services. We work hard to create an environment where different perspectives and experiences are valued. We are committed to helping diverse talent thrive.

About Our Opportunity


As the Senior System Manager (Computer Services Officer 4), you will provide technical leadership to the infrastructure support team. You will have overall responsibility for the design, development and implementation of mission critical infrastructure projects. 


In this position, you will also be responsible for coaching, mentoring and developing staff.

Being one of the system architects, you will lead the support team to: 

  • Analyse, clarify and transfer business requirements into technical requirements.
  • Architect and implement infrastructure solutions based on the Government’s technology, security and architecture standards.
  • Configure and troubleshoot operating system, application and network issues.
  • Configure websites, applications, servers, and processes to keep them in service.
  • Work with IT vendors on server orders.
  • Lead/manage infrastructure projects from start to end.
  • Configure and troubleshoot Powerschool and TIENet systems.
  • Work with other IT groups to meet their technical needs.
  • Solve problems and issues reported by business clients.
  • Set priorities in cooperation with the manager. 
  • Meet project deadlines.

About You


You have a bachelor’s degree in Computer Science plus five (5) years related experience in the infrastructure architecture, or graduation from a recognized Information Technology Program plus five (5) years and six (6) months related experience in the infrastructure architecture. An equivalent combination of training and experience will be considered.

Ideally, you must have a proven record and ability to develop, maintain, and support a complex server infrastructure. You will be flexible and adaptable to ever changing priorities and legacy & new technologies.  You should be extensively knowledgeable and highly skilled in Windows, and VMware. You will have experience in Microsoft SQL Server and Oracle databases. Your knowledge and experience with Powerschool, and TIENet will be considered definite assets.


You must demonstrate a high degree of logical problem-solving ability with well-developed oral and written communication skills. You should have extensive experience in project management and change management and working on ticketing systems. You must also demonstrate that you can lead and contribute to an IT support team and work well with people while working on multiple tasks at the same time.  


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.


Pay Grade:  PR 17  

Salary Range:  $3,001.65 - $3,525.41 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to