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Program Admin Officer 4 (Senior Program Analyst & Compliance Officer)



Competition # : 37172 

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 12/5/2022​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


As public servants, we work with Nova Scotians to build a stronger province, where benefits are achieved through coordinated action; discipline and fiscal sustainability.


Our government’s priorities of safe and connected communities, healthy population, quality education and inclusive economic growth continue to keep us focused.  These can only be achieved through a diverse workforce, with innovative ideas and approaches that help us to reduce regulatory burden on business and deliver operational and service excellence.


To do this, we need leaders at all levels of the organization who embrace a challenge and believe in our collective ability to make a difference.


Service Nova Scotia and Internal Services (SNS-IS) helps citizens, businesses and municipalities across Nova Scotia access a variety of government programs and services. We also support the public sector as it delivers the programs and services that Nova Scotians rely upon by providing corporate, information and technology services to government; processing financial transactions; auditing government operations; collecting and sharing geographic data; managing major purchases; and helping public sector bodies administer freedom of information and privacy laws.


We continuously strive to make our programs and services more responsive to the needs and expectations of those we serve. SNS-IS is leading the Government’s efforts to improve business operational and service performances.

About Our Opportunity


Reporting to the Director of Business Licensing and Compliance, the Senior Program Analyst and Compliance Officer (SPACO) is accountable to provide advanced specialized program analytical work for the regulation of the provincial mortgage regulatory framework under the Mortgage Regulation Act (MRA). Responsibilities include leading the MRA compliance program for Service Nova Scotia and Internal Services (SNS-IS) on behalf of the Province of Nova Scotia.  A focus of this position will be on program modernization and the ability to assess risk to consumers while also balancing that risk with making it easier for businesses in the province.  


Primary Accountabilities


The SPACO acts as a specialist for the province when collaborating with provincial and national organizations.  Specific activities of the role include:


Compliance Program Development - Identifies and designs programs to assist with the evaluation and planning for future direction of the programs and policies within the NS mortgage regulatory framework in collaboration with federal jurisdictions.  Creates investigation and fraud risk management standards, policies, and processes for optimal regulation of the businesses and individuals licensed under the MRA.

Compliance Program Administration - Oversees and delivers required compliance outcomes for the MRA.  Independently leads and executes routine compliance reviews and special examinations to make decisions about licensee compliance. Assesses financial solvency of the mortgage businesses, including a review of financial statements, working capital, and auditor notes to determine risk profile. Conducts investigations on mortgage files (trust, financial, disclosures) where fraud is suspected and/or confirmed. Prepares reports for licensees of compliance findings and makes recommendations to the Registrar.


Compliance Program Analysis - Creates a systematic process to analyze each Annual Information Report (AIR) from mortgage licensees and other program reports sent to BLC as part of regulatory compliance requirements. Investigates and evaluates consumer and business licensing complaints against the mortgage industry.  Recommends enforcement proceedings (administrative law or criminal proceedings) when offenses occur. Provides expert advice in areas of mortgage non-compliance priority areas such as fraud and advises Director on current trends, analysis, and research to support day-to-day decision making.


Program Management – Creates and delivers established outcomes for the compliance program. Manages relationships with but not limited to the mortgage industry corporate licensees through their Principal Broker or Compliance Officers. Develops and implements actions to address operational business plans and internal and external communications in consultation with the Director. Provides NS specific information about compliance issues, trends and legislative changes to the Mortgage Broker Regulatory Council of Canada, mortgage associations and other provinces as required. Provides advice and recommendations for potential updates to legislation and regulation. Creates Information Bulletins and “Guidance” to be distributed to licensees and professional associations.


Business Licensing and Compliance is responsible for regulating 7 programs. Including 5 license types under the Mortgage Regulation Act.

Qualifications and Experience


As the ideal candidate, the Senior Program Administrator and Compliance Officer will have a Bachelor’s degree plus six (6) years related experience; or an equivalent combination of training and experience. A finance or accounting degree will be considered an asset.


This position requires competencies to lead a critical, highly regulated program area as demonstrated through formal and/or informal experiences.


To be successful in the role you will have proven experience in:

  • Leading compliance programs in a complex environment.
  • Working independently to implement program, legislative, and business processes
  • Leading initiatives with analytical and operational finance requirements
  • Developing and reporting on key performance measures
  • Developing and maintaining internal and external participant relationships


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.




An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.


Equivalent experience and training include, but is not limited to:


  • A related masters degree plus four (4) years of related experience
  • A combination of training and a total of ten (10) years of related experience 



Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.


Pay Grade:  PR 17  

Salary Range:  $3,001.65 - $3,525.41 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to