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Quality Assurance Coordinator - Registry (Program Admin Officer 3)



Competition # : 35686 

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 6/30/2022​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


Department of Service Nova Scotia and Internal Services supports the public sector as it delivers programs and services that Nova Scotians rely on.   We deliver services to the government and beyond by processing a million financial transactions each year, auditing operations, optimizing information and technology, managing major purchases for the public sector and helping public bodies administer the Freedom of Information and Protection of Privacy (FOIPOP) Act and the Records Act.


The Information, Communications and Technology Services branch (ICT Services) of the Department of Service Nova Scotia and Internal Services is a leader in client-focused service delivery.  This branch is responsible for supporting and delivering technology services to all Government of Nova Scotia departments, agencies, boards and commissions as well as supporting the Nova Scotia Health Authority (NSHA) and IWK.

About Our Opportunity


Reporting to the Land Registry Manager, the Quality Assurance Coordinator, is accountable for ensuring consistent application of the legislation, regulations, standards, policies and guidelines established by the Registrar General by utilizing expert knowledge to perform and analyze audits and reviews of documents, applications, processes related to the Land Registry. 

Primary Accountabilities

Responsibilities include:

•    identification and mitigation of potential risks to the province related to the Land Registry
•    perform and analyze audits and reviews of documents, applications, processes related to the Land Registry.
•    ensures consistent application of the legislation, regulations, standards, policies and guidelines established by the Registrar General by utilizing expert knowledge of land registry processes
•    ensures that Land registry clerks and Registrars are current and up to date on legislation, policies, procedures, standards and technology applications by providing new and refresher training to staff and developing the applicable training materials to be used in training.
•    prepared and conducts training sessions related to Land Registration
•    makes recommendations to the Policy Coordinator (Registry) and Deputy RG (Registry) with respect to audit criteria, training and updates to the staff and client manuals from a quality assurance perspective

•    provides recommendations for resolution relating to identified errors which may include training, communication with stakeholders and/or legislative change.
•    creates and provides reports on compliance for the Registrar


Qualifications and Experience


To be the successful candidate, you must have a Bachelor's Degree plus 5 years related ; or equivalent combination of training and experience. An extensive knowledge of programs, policies, procedures and legislative requirements of the Land Programs particularly with respect to the registry components of Land Titles and Registry of Deeds is required. Knowledge of other legislation as it relates to registry functions is required. Must have the ability to work under pressure, to meet deadlines in a fast paced environment. Ability to act as a project manager or team leader is required. Strong communication skills (verbal and written) and the ability to interact with stakeholders, staff. officials from various levels of government and the private sector are required.


Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.


Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria. 

Working Conditions


  • Normal work week is 35 hours/week, 7 hours/day
  • May be required to work overtime on occasion

Additional Information


This position is located in Halifax, but the successful candidate could potentially work from a remote Service Nova Scotia office.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless career paths. 
  • Department Specific Flexible working schedules.


Pay Grade:  PR 13  

Salary Range:  $2,396.86 - $2,913.59 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to