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Risk & Operations Centre Manager

Date: Dec 6, 2018

Location: HALIFAX, NS, CA, B3J 3J9

Company: The Government of Nova Scotia



Apply By: 12/20/2018  




Risk & Operations Centre Manager, Permanent, HALIFAX  


Competition # 17517 



About Us


The Nova Scotia Department of Justice is dedicated to excellent service and the provision of fair and accessible administration of justice.


Sheriff Services focuses on the safety and security of the judiciary, court staff, the public, and persons in custody.  There are local Sheriffs in every county of Nova Scotia, numbering over 200 in total.  Employees transport up to 20,000 inmates and travel over 2 million kilometers in a year.  Sheriffs are responsible for court security, secure transportation of prisoners to and from institutions and all levels of court, the service of some civil and criminal documents, and the execution of court orders. 


About the Opportunity


Reporting to the Director, Sheriff Services, the Risk & Operations Center Manager is responsible for developing, leading and managing policy related to Risk Management and emergency planning for Sheriff and Court Services as well as management of the Operations Center for Sheriff Services.  Pursuant to the Occupational Health and Safety (OHS) Act, Court Services is required to provide a safe workplace for all employees and the public attending court at all provincial facilities, and during additional duties such as prisoner transportation and civil document service. The Risk & Operations Center Manager will coordinate the existing network of Sheriffs and Deputy Sheriffs to respond to public safety issues, intimidation and threats of court officials, and prevention of injury to clients and staff and

property damage.


This is accomplished through a comprehensive Risk Management program, the analysis of threat and risk information, implementation of Risk Management strategies, managing infrastructure

security/assessments and emergency/contingency planning. This role is extensively linked to partner agencies in terms of collaborative sharing of information and resources.


The Manager will be responsible for providing guidance directly to a team comprised of risk investigators and an analyst as well as dispatchers and indirectly to field managers and staff; liaising with other partner agencies and the Judiciary to accomplish this. The Manager will oversee the scheduling of relief staff and the application of the collective agreement and Memorandum of Understanding province wide. The Manager administers a corresponding relief budget and assignment of prisoner transport resources. The Manager is responsible for the coordination,  deployment and control of an effective and economical province wide (and interprovincial) system of services relating to the secure transportation of prisoners and persons in custody by ground and air (if out of province).


About You


You will have graduated from a police/law enforcement related training program; or possess a university degree in a related field.  An equivalent combination of education, training and experience will be considered.   For this role you have experience in a management/leadership role, in the criminal intelligence and assessment field including the use of related IT-based systems. 


You possess experience developing policy and procedure, operational and contingency plans and conducting investigations.  As the successful candidate you are required to have a very good understanding of Provincial and Federal Statutes and the Criminal Code, and the ability to write factual appraisals and reports. 


You provide a professional approach to responsibilities, effective interpersonal communication and organizational skills and the ability to set priorities, as well as tact and independent judgement. 


Leadership competencies required at this level of work are: Analytical Thinking, Action Management, Team Leadership, Initiative, Effective Interactive Communication, Partnering and Relationship Building, and Intercultural and Diversity Proficiency.


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.


Other Considerations


A valid Driver’s License is required for this position.


Experience working with various law enforcement and justice agencies in a collaborative fashion is an asset.


The incumbent will have training or experience in risk management processes or participate in ongoing training and be prepared to affiliate with other security professionals in organizations such as the Canadian Association of Threat Risk Professionals (CATAP (


As the Risk/Operations Center Manager, you will be designated as a “peace officer” and required to participate in the Sheriff Officer Orientation Program.


An offer of employment is conditional upon obtaining a Federal Level 2 (Secret) security clearance, and successful completion (results are satisfactory to the employer) of appropriate background checks including confirmation of credentials, a criminal record check, employment references, credit check, online presence, driver’s abstract, child abuse registry check, a pre-employment interview and a polygraph examination to the satisfaction of partner agencies.  The pre-employment interview questions can be viewed here



Pay Grade:  EC 11 


Salary Range:  $2,613.00 - $3,266.00 Bi-Weekly   


All current employees who wish to be considered an internal candidate, please click here.


Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy and we welcome applications from Aboriginal People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of the equity groups, you are encouraged to self-identify on your electronic application.


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer.


 We thank all applicants for their interest, however, only those selected for an interview will be contacted.


For questions or concerns, please contact



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