Casework Supervisor (Social Worker 3)



Competition # : 40413 

Department: Community Services


Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 06-Oct-23 ​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP).


Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of support and staff, to achieve desired and shared outcomes for all.

About Our Opportunity


Are you looking to advance your career as a Social Worker?


We’re hiring a Casework Supervisor to provide direct and clinical supervision to a collaborative, passionate team. With your industry expertise, you will lead, coach, and provide guidance, support, and advice to your dedicated team of professionals consisting of Social Workers, Counsellors, and administrative supports.  

Primary Accountabilities


As the Casework Supervisor, you will provide clinical supervision to your staff on matters relating to:

  • Investigations of child protection concerns
  • Protection services to families and children
  • Risk assessments, matters before the court, and clinical evaluation
  • Planning for, and supervision of, children in the care of the Minister
  • Recruitment, pre-service, assessment, and ongoing evaluation and support for foster and adoptive parents/ families
  • Individual and family counselling to child welfare clients in offices that employ Family Support Workers or Clinical Therapists.


You inspire, motivate, and ensure the engagement of your team; investing in their professional development. Using your expertise and social work techniques you will support your team with difficult, complex cases.  

Qualifications and Experience


Completion of a Bachelor of Social Worker and at least five (5) years of social work experience, is required; or completion of a Master of Social Work, along with three (3) years of social work experience. You have a valid driver’s licence, the ability to travel, and must be registered (or be eligible for registration) with the Nova Scotia College of Social Workers (NSCSW)


Previous supervisory experience is considered an asset; however, you must demonstrate leadership competencies and an ability to manage challenging situations under stressful circumstances.


Furthermore, you demonstrate:

  • Confidence in your ability to make decisions regarding risk to youth, children, and families, and support fellow social workers in doing the same.
  • Theoretical and practical knowledge of social worker practices and strategies, family functioning, and child development, along with services for persons with disabilities
  • Ability to respond and prioritize crisis and emergency situations
  • Understanding of CFSA legislation, related acts, and other program policies, regulations, and procedures
  • Knowledge of services offered by the department, and other community agencies


Essential is strong communication (oral and written), ability to work independently, strong attention to detail and organization skills, and the ability to work with limited supervision is critical.


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.


Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation, and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria. 

Working Conditions


Much of your work involves meeting with your staff in the workplace. There is occasional travel involved in this position when attending regional/ provincial meetings, training, and working groups. While present in the office, time is spent sitting in a comfortable position with frequent opportunities to move about.


You may often be required to work beyond regular business hours, and often on short notice. Personal resiliency is essential to meet the physical and emotional demands of this position. This position is subject to a high degree of stress; you must be able to work under pressure and in crisis situations.

What We Offer


  • Reimbursement for registration fees to the NS College of Social Workers.
  • Flexible working arrangements (where operational needs allow)
  • Career possibilities and progression, career guidance and coaching, and ongoing training for every stage of your journey.
  • Rewarding and versatile work where you will see the impacts you make, in and around your communities.
  • Engaging workplace; you are respected, supported, listened to, and valued.


Pay Grade:  PR 17  

Salary Range:  $3,091.70 - $3,631.17 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to