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Case Aide (Part-Time, 50%)



Competition # : 35900 

Department: Community Services

Location: AMHERST

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 7/1/2022​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Community Services (DCS) is a large and diverse department that provides a broad portfolio of programs and services designed to help the most vulnerable people of Nova Scotia be independent, self-reliant, and secure.  This is achieved through working collaboratively internally across all divisions of the department, and externally with a significant network of service providers, other departments, and levels of government, to achieve the desired and shared outcomes for the citizens who seek services and the department as a whole.


The Department is responsible for a broad range of social services including those under Child Youth and Family Support (CYFS), Employment Support (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program (DSP).


For more information on our department please visit


About Our Opportunity


Case Aides are responsible for transporting and supporting children, youth and parents for family access visits, attendance for appointments, and other miscellaneous transportation requests as requested by the Social Workers in our various Child Welfare Programs.


This is an exciting and rewarding career opportunity that works collaboratively to positively impact the lives of children, youth, and their families. You will join a dynamic and creative environment which celebrates diversity, promotes continued professional growth, and provides you with the opportunity to utilize your full range of skills, knowledge, and experience.


Primary Accountabilities


When you join our team as a Case Aide, you will be joining a team that understands the value of community and focuses on strengthening children, youth, and families to live healthy and thriving lives. You will provide support to and ensure the safety and provision of basic childcare. You will be scheduled to fill these service requests, on an as required basis, within a 7-day work week.

You may be required to complete contact, noncontact, and incident forms along with other related duties to help ensure the smooth and efficient operation of the Regional Case Aide and Transportation Services Program.


Qualifications and Experience


You have three (3) years of related experience supporting children, youth, and/or families. Experience in child welfare or other social services, including day care or youth services is desirable. A completed bachelors degree in social sciences, or completed diploma in child and youth care, disability support services, human services, or social services are considered assets.

You must have a valid driver's license, have the ability to travel, and access to a reliable vehicle. You will use your personal vehicle, and your vehicle must be properly equipped for the transportation of infants and children.

You must have the ability to communicate in a professional manner using tact and diplomacy when dealing with sensitive situations as you support foster parents, social workers, in-care youth, day care providers, schools, birth parents and guardians.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.




An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.




Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.


Additional Information


This is a part-time, 50%, permanent opportunity.


Working Conditions


Extensive travel is required and necessitates considerable driving time, sometimes in adverse weather conditions. Visits are often scheduled at various times throughout the day, week, and weekends. Sometimes, hours and schedules will change requiring you to be flexible and willing to accommodate client's needs.


Your personal resiliency is essential to meet the physical and emotional demands of this position. You will be immersed in high stress situations and encounter distraught youth and family members.

What We Offer


  • Career Possibilities; you will have access to multiple career paths, career guidance, and ongoing training for every stage of your career.
  • Rewarding and versatile work; daily, you will get to see the impact you have in and around your community.
  • Engaging workplace; you are respected, supported, and valued. We have forward-thinking policies and strategies and incorporate your feedback to enhance our services.



Pay Grade:  TE 10  

Salary Range:  $673.95 - $761.41 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to