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Caseworker 4(A)



Competition # : 35859 

Department: Education & Early Childhood Development

Location: Flexible

Type of Employment: Term

Union Status: NSGEU - NSPG 

Closing Date: 7/4/2022​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Education and Early Childhood Development is leading the transformation of the early years and public education system in Nova Scotia. This will provide children and families with a strong foundation for lifelong success and well-being. Early learning and child care programs play a key role in supporting young children to develop to their fullest potential. Nova Scotia's Child Care Subsidy Program helps eligible families, with children 12 years and under, pay for a portion of child care fees at licensed child care facilities and regulated family home day care agencies.

About Our Opportunity


The Team Lead (Caseworker) provides direction, guidance, and HR support to a provincial team of subsidy caseworkers who are responsible for administering the Child Care Subsidy program.  As the Team Lead you have a comprehensive understanding of case management practices, ensuring policies and procedures are adhered to, and any issues are brought forward to senior management.


The Team Lead ensures that the subsidy team (caseworkers, support staff, etc.,) work effectively to ensure eligible families across Nova Scotia receive excellent client service and that the program produces maximum results for families and government.


The Team Lead is actively involved with difficult and complex client situations and responsible for ensuring that a high quality of service is provided to the public. This role provides strong leadership to a team ensuring they are well-positioned and engaged to work together collaboratively, effectively, and efficiently to meet the needs of clients (primarily families, program operators and community members).


This position reports to the Manager.

Primary Accountabilities


Other duties included in the role:


  • Responsible to complete performance appraisals
  • Work with staff to develop training and professional learning plans that will support them in their work.
  • Work collaboratively with colleagues and contribute to the overall effective functioning of the branch.
  • Perform other related duties as assigned.

Qualifications and Experience


To be successful in this role, you will have B. A. (preferably in a Social Science) and 7 years of related experience, an equivalent combination of training and experience will be acceptable. In addition, you must have a strong understanding of the role of government in supporting families and children to access social programs, as well as an understanding of the importance of the early years (ages 0 to 6) for lifelong learning, development, and well-being.


 The successful candidate will also have: 

  • One year supervising experience or equivalent
  • Exceptional communication skills both verbal and written;
  • Strong organizational skills with attention to detail and accuracy while balancing priorities
  • Proficiency using Microsoft Office programs (Word, Excel, Outlook, Power Point)
  • Ability to work well independently, and in a team environment while able to build productive relationships with non-governmental and governmental members (both internally and externally)
  • Ability to apply the concepts of equity, diversity, and inclusion to all areas of your work including extensive knowledge in culturally responsive practice
  • Bilingual would be considered an asset
  • Experience working directly with the child care sector would be considered an asset


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application. 



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria. 

Additional Information


This position location is flexible, can be supported in Yarmouth, Sydney or Halifax. 


Please note, this is expected to be a term status position with an end date of March 31, 2023; however the position status (“term”, “temporary” or “casual”)  is dependent on the start date of the successful candidate.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths for Nova Scotians.
  • Department Specific Flexible working schedules.


Pay Grade:  PR 16  

Salary Range:  $2,688.50 - $3,288.59 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to