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Clerk 3



Competition # : 33595 

Department: Health and Wellness

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 12/7/2021​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Health and Wellness offers opportunities to grow and advance in a dynamic sector that touches the lives of all Nova Scotians.  Along with our partners, including the Nova Scotia Health Authority and the IWK Health Centre, we’re committed to continually improving our health care system. With a focus on collaborative primary health care, continuing care, improved supports for mental health and addictions, digital health, capital infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in their ability to make a difference.


About Our Opportunity


Working in accordance with the terms of the Interprovincial Reciprocal Billing Agreement, in this position you will be responsible for processing claims for Nova Scotia residents who have received insured in-patient and out-patient services in other Canadian Provinces and Territories.


Primary Accountabilities


More specifically, in this position you will be investigating and processing claims and claim adjustments on behalf of residents and hospitals in other provinces and territories, as well as ensuring proper investigation and adjudication of all claims and maintaining appropriate records. In addition, you will provide detailed reports to the Manager/Director of Insured Services relating to this information.


Qualifications and Experience


To be successful within this position, you will have four years of related experience in a computerized accounting environment or an equivalent combination of training and experience.


In addition to the above, you will have a working knowledge of generally accepted accounting principles, bookkeeping procedures and the ability to adhere to strict month end and fiscal year end deadlines. Experience with Microsoft Outlook, Word and Excel, and Internet Explorer is mandatory. You will be an excellent communicator with strong interpersonal and organizational skills. An aptitude for data entry is required to maintain demands of the role as well as a strong customer service focus which includes the ability to deal diplomatically with telephone/e-mail inquiries.  You must be able to work effectively independently and in a team environment and exercise initiative while demonstrating sound judgment when solving problems.  Confidentiality is mandatory in all claim information processes as well as accuracy and timing to ensure we pay all accounts appropriately and refund requests are complete (adjustments) for services billed in error or at improper billing rates.


Knowledge of the Corporate Financial Management System (CFMS/SAP) will be considered an asset.


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.




Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.


Working Conditions


This position works in a comfortable office environment.


Additional Information


On October 6, 2021 the Government of Nova Scotia announced full vaccination will be a condition of employment for new staff being hired.  View News Release


What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.



Pay Grade:  CL 18  

Salary Range:  $1,579.09 - $1,766.79 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to