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Conciliation & Mediation Officer



Competition # : 35919 

Department: Labour, Skills and Immigration

Location: HALIFAX

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG 

Closing Date: 7/15/2022 (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Conciliation and Mediation Services Division, Labour Services Branch, promotes economic growth through fostering harmonious working relationships in unionized workplaces across the province. 


The Division delivers conciliation services, preventive mediation, training and other proactive outreach programs.  Conciliation and Mediation Services’ programs are aimed at helping to prevent and resolve disputes between employers, unions and employees in the public and private sectors during the collective bargaining process and throughout the life of the collective agreement. 

Primary Accountabilities


Primary accountabilities for this position include:


  • carrying a caseload of complex files and acting as a skilled third-party neutral providing dispute resolution services in the public and private sectors; 


  • conducting broad labour relations research, identifying best practices, and remaining current as to the trends in labour relations to inform the Division’s problem-solving approaches, policy initiatives, educational resources, and outreach.

About Our Opportunity


As the Conciliation and Mediation Officer, you will support the Division’s mandate to provide effective and efficient dispute resolution services, ensuring the quality of service meets the needs of clients and promotes harmonious labour-management relations throughout the province. 


The position reports to the Chief Conciliation and Mediation Services Officer.

Qualifications and Experience


To be successful you must possess a law degree or an undergraduate degree in a relevant discipline plus five years of working experience in labour relations, including experience with legal research, analysis, and the interpretation of labour legislation, or an acceptable combination of education, training, and experience.  


Experience acting as a third-party neutral would be considered an asset.


You have experience in collective bargaining and dispute resolution processes.  You are a problem solver with superior verbal and written communication skills, and exceptional attention to detail.  You can quickly and adeptly assess the dynamics of a multi-party environment, fairly address complex conflicts, in what is often a tense and adversarial atmosphere, and develop innovative processes and options to resolve disputes. 


You can create and maintain credibility as a third-party neutral in the labour-management community by demonstrating the highest level of integrity and an unbiased approach. You have strong relationship building skills, approach conflict objectively, understand the interests of the parties involved, and are able to gain the trust of the parties as an objective and neutral problem solver. 


A proficiency in Microsoft Word, PowerPoint and Excel is necessary.


Leadership competencies required at this level of work are:  Analytical Thinking, Strategic Orientation, Innovativeness, Adaptability and Flexibility, Initiative, Effective Interactive Communication, Partnering and Relationship Building, and Intercultural and Diversity Proficiency.



An equivalent combination of training, education and experience will be considered.


Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on employment status,  the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

Working Conditions


You must be able to work flexible hours. 


You must have a driver’s licence and be able to travel throughout Nova Scotia.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.



Pay Grade:  EC 12 

Salary Range:  $3,458.20 - $4,322.75 Bi-Weekly   


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


Current government employees may access this posting through the link below:



Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to