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Correspondence Coordinator/Clerk



Competition # : 29922 

Department: Labour and Advanced Education

Location: HALIFAX

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG 

Closing Date: 4/22/2021 (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Labour and Advanced Education (LAE) works to provide fairness, safety and prosperity for all Nova Scotians by helping them live, learn and work to their highest potential.  We have a team of more than 500 people working from offices throughout Nova Scotia, who together are responsible for workplace and public safety, pensions, apprenticeship, adult education, and many other facets of everyday life.


The Corporate Policy and Services Branch of the Department of Labour and Advanced Education is the department’s primary link with broader government. The Branch helps ensure the department aligns with and adheres to government policies, priorities, and processes, and in turn supports government decision-making.

About Our Opportunity


As the Correspondence Coordinator you will provide senior administrative and operational support to the Department of Labour and Advanced Education and is responsible for the administrative and management of the corporate executive correspondence system and for coordinating the Ministerial Correspondence. In addition to these duties, the Correspondence Coordinator also leads the Freedom of Information and Protection of Privacy (FOIPOP) process for the department, working closely with the Information Access and Privacy Administrator, to respond to requests.


As the Correspondence Coordinator, you will report to the Manager, Corporate Branch Operation in the Corporate Policy and Services Branch.

Primary Accountabilities


  • Manages efficiently the Correspondence process (incoming and outgoing) for the department,
  • Maintains a robust, up to date, bring forward tracking system,
  • Ensures the correspondence system is achieving desired outcomes by monitoring the system on a regular basis,
  • Ensuring all documents are of professional quality by reviewing for accuracy, required content, consistent messaging, appropriate format, and correct grammar and sentence structure,
  • Will often write and edit letters and ensures completion of required responses are within scheduled timelines,
  • Ensures timely processing of FOIPOP requests.

Qualifications and Experience


This may be the right opportunity for you if you have completed a 1-year business course plus have 3 years related experience; an equivalent combination of training and experience will be considered.


You are a multi-tasker and a self-starer who is highly motivated, and results driven, with integrity and the ability to work with minimal supervision, you possess excellent judgement and an ability to balance multiple priorities under tight deadlines. Attention to detail and a high level of accuracy in your work is essential, you have exceptional typing, proofreading, and grammar skills.  Organizational skills and adaptability are also critical. You have experience with database management and filing. Experience with STAR/STOR will be an asset.


You value excellence in client-service, have demonstrated problem solving ability and enjoy working with people. You work well independently, and in team environments you apply the concepts of equity, diversity, and inclusive practice to all areas of your work.  You are organized, take initiative, exercise professional discretion, establish effective working relationships, confidentiality, tact, and diplomacy.


This role requires proficiency in MS Office software, including MS Outlook, Word, and Excel, along with experience with Adobe (PDF), PowerPoint and conducting searches via the internet.


Competencies at this level: Analytical Thinking, Attention to Detail, Effective Interactive Communication, Intercultural & Diversity Proficiency, Adaptablitliy & Flexibility, Client Orientation and Initiative. 


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized test, oral presentation, interview and reference checks.



Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs.

Working Conditions


Most of your time is spent in a comfortable office setting. You may occasionally be required to move/lift light objects such as office supplies, equipment, files and file boxes. You will have daily contact with departmental staff, the public, various Government Departments including the Premier’s Office as well as other local Agencies and Institutions.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies.
  • Mentorship through iNSpire: a new formal, interdepartmental mentorship program that connects employees so they can gain knowledge and experience to support their career development.
  • Countless career paths for Nova Scotians.
  • Department specific flexible working schedules.  



Pay Grade:  EC 05 

Salary Range:  $1,772.83 - $2,221.13 Bi-Weekly   


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


Current government employees may access this posting through the link below:



Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to