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Department Receptionist (Clerk 2)

Date: Nov 17, 2020

Location: HALIFAX, NS, CA, B3J 2T9

Company: The Government of Nova Scotia



Competition # : 27837 

Department: Lands and Forestry

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG 

Closing Date: 12/1/2020

About Us

Nova Scotia is rich in natural resources – including biodiversity, forests, geological resources, provincial parks and the land we manage. The Department of Lands and Forestry is responsible for the development, management, conservation and protection of forest, mineral, parks and wildlife resources and the administration of the province's Crown land. Together we are working with Nova Scotians to build a better future through sustainable natural resource management as we all benefit from the natural health and wealth of the province. 

About Our Opportunity

Under general supervision of the Manager of Facilities & Support Services, the Clerk functions as the initial contact point within the Department's Head Office, including the Office of the Minister and Deputy Minister. 

Primary Accountabilities

This position, which requires a high standard of customer service, is informed on all departmental programs, services, and staff responsibilities to efficiently screen, direct and respond to telephone inquires, visitor requests and e-mail communication. 


You will also coordinate the receipt and dispatch of materials from the reception area; process incoming and outgoing mail, receive and maintain bookings for boardrooms, and control security cards for visitors.


This position also provides administrative support to the Information Services Division.

Qualifications and Experience

This may be the right opportunity for you if you have three years related experience or equivalent combination of training and experience. 


As the ideal candidate you demonstrate the ability to work independently in a busy and challenging environment, along with the ability to exercise tack and diplomacy when dealing with various stakeholders internal/external to your organization.


You have well developed interpersonal and communication skills (written and verbal) as well as an understanding of and commitment to customer service.  You have proficient skills in the use of a variety of Microsoft programs such as Word, Excel, Outlook or equivalent.


A working knowledge of the records management principles and familiarity with the Nova Scotia Governments classification system STAR/STOR would be considered an asset.


Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria. 

Working Conditions


Busy office environment working with the public both in person and over the phone/email. 

Additional Information


Please note this is a term opportunity with an anticipated end date of November 5, 2021; however, the position status (“term”, “temporary” or “casual”) is dependent on the start date of the successful candidate.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Mentorship through iNSpire; a new formal, interdepartmental mentorship program that connects employees so they can gain knowledge and experience to support their career development.
  • Countless Career Paths for Nova Scotians. 
  • Department Specific Flexible working schedules.


Pay Grade:  CL 13  

Salary Range:  $1,400.60 - $1,524.54 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to


                                                                                                                                            Click here to see how we won!