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Eligibility Review Officer (Program Admin Officer 1-2)

Date: Jan 5, 2021

Location: HALIFAX, NS, CA, B3J 2R8

Company: The Government of Nova Scotia



Competition # : 28370 

Department: Health and Wellness

Location: HALIFAX

Type of Employment: Term

Union Status: NSGEU - NSPG 

Closing Date: 1/19/2021 (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Health and Wellness offers opportunities to grow and advance in a dynamic sector that touches the lives of all Nova Scotians.  Along with our partners, including the Nova Scotia Health Authority and the IWK Health Centre, we’re committed to continually improving our health care system. With a focus on collaborative primary health care, continuing care, improved supports for mental health and addictions, digital health, capital infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in their ability to make a difference.

About Our Opportunity


Under the supervision of the Manager, Eligibility Review, Continuing Care Branch, the Eligibility Review Officer provides a wide variety of revenue recovery and financial assessment services on behalf of the Continuing Care Branch.  This includes the assessment of a clients/applicants initial and ongoing eligibility for long term care program funding; writing reasoned decisions related to client eligibility; reviewing/assessing income to be applied towards the accommodation costs; preparing submissions/responses to Administrative Reviews. 


The Eligibility Review Officer develops and implements processes for revenue recovery; assists in the development of procedures for assessment and determination of eligibility and participates in policy development related to financial eligibility issues.  The Eligibility Review Officer priority is to provide rates for long term care clients based on their Notice of Assessments that contribute towards the client’s cost of care.

Qualifications and Experience


As the ideal candidate, you possess a Bachelor’s degree in Commerce, Business Administration or Social Sciences plus one year related experience in the financial or accounting sector, or an acceptable equivalency. You also possess the following:


  • Strong financial background. 
  • Demonstrated customer service skills, as you will spend considerable time on phone explaining financial rates with seniors and working with long term care facilities.
  • Excellent critical thinking, organizational; and written and verbal communication skills.
  • Ability to manage multiple priorities in a fast paced, team-oriented environment with the ability to prioritize and quickly negotiate acceptable solutions to problems.
  • Experienced and proficient in using Microsoft Word and Excel. 


The following are considered strong assets:


  • Accounting designation, or current enrollment in a recognized accounting program.
  • Knowledge of the Department of Health Long Term Care Policies.
  • Excellent written and verbal.



Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Salary Information

PR 06 - PR 10 

$1,796.04 - $2,575.57 



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria. 

Additional Information


This is a term employment opportunity with an anticipated end date of January 24, 2022. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
  • Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
  • Mentorship through iNSpire: a new formal, interdepartmental mentorship program that connects employees so they can gain knowledge and experience to support their career development
  • Countless career paths for Nova Scotians
  • Department specific flexible working schedules


Pay Grade:  PR 06 - PR 10  

Salary Range:  $1,796.04 - $2,575.57 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to