Eligibility Review Officer (Program Admin Officer 1-2)

About Us

The Department of Seniors and Long Term Care is committed to ensuring the inclusion, well-being, and independence of seniors in Nova Scotia by facilitating the development of policies on aging and programs for seniors across government and through the provision and coordination of strategic planning, support, services, programs and information. This is achieved through leadership and collaboration with partners. With a focus on collaborative primary health care, continuing care, infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in their ability to make a difference.
 

About Our Opportunity

Under the supervision of the Manager, Eligibility Review, Client Services Division, the Eligibility Review Officer provides a wide variety of revenue recovery and financial assessment services on behalf of the Client Services Division.  This includes the assessment of a clients/applicants initial and ongoing eligibility for long term care program funding; writing reasoned decisions related to client eligibility; reviewing/assessing income to be applied towards the accommodation costs; preparing submissions/responses to Administrative Reviews. 

The Eligibility Review Officer develops and implements processes for revenue recovery; assists in the development of procedures for assessment and determination of eligibility and participates in policy development related to financial eligibility issues.  The Eligibility Review Officer priority is to provide rates for long term care clients based on their Notice of Assessments that contribute towards the client’s cost of care.
 

Qualifications and Experience

As the ideal candidate, you possess a Bachelor’s degree in Commerce, Business Administration or Social Sciences plus one year related experience in the financial or accounting sector, or an acceptable equivalency. You also possess the following:

• Strong financial background. 
• Demonstrated customer service skills, as you will spend considerable time on phone explaining financial rates with seniors and working with long term care facilities.
• Excellent critical thinking, organizational; and written and verbal communication skills.
• Ability to manage multiple priorities in a fast paced, team-oriented environment with the ability to prioritize and quickly negotiate acceptable solutions to problems.
• Experienced and proficient in using Microsoft Word and Excel. 

The following are considered strong assets:

• Accounting designation, or current enrollment in a recognized accounting program.
• Knowledge of the Department of Seniors and Long-Term Care, and Long Term Care Policies.
• Excellent written and verbal.
   

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
 

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.
 

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules