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Manager, Investigations & Compliance



Competition # : 37320 

Department: Labour, Skills and Immigration

Location: HALIFAX

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG 

Closing Date: 12/1/2022 (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Labour, Skills and Immigration (LSI) works to provide fairness, safety, and prosperity for all Nova Scotians by helping them live, learn, and work to their highest potential.  We have a staff of more than 500 employees working in offices throughout Nova Scotia.  Together we are responsible for workplace safety, fire safety, pensions, immigration, apprenticeship, adult education, and many other facets of everyday life.

About Our Opportunity


Reporting to the Director Investigations & Compliance, the Manager Investigations & Compliance provides operational and program management of Immigration Branch program integrity operations. His/her mandate is to demonstrate leadership, direction, and guidance on matters of program fraud risk prevention as it relates to immigration programs delivered by IPG, oversight of compliance operations, quality assurance functions, and to support the Director in the work carried out by the Investigations & Compliance Unit.

Primary Accountabilities


Some of the primary accountabilities in this role include:

  • Leads compliance operations by ensuring staff, programs, and resources are properly deployed through ongoing leadership, mentoring, and coaching of Program Compliance Officers. 
  • Ensures operational issues are addressed at the provincial level through provision of direction with respect to the interpretation of policies, procedures, and applicable legislation.
  • Mitigates risks by providing interpretation of policies, legislation, new initiatives and revisions to the managers, employees, clients, internal and external stakeholders.
  • Develops and/or delivers plans and strategies by managing a team of professionals. Mentors, coaches, and monitors team to ensure priorities and objectives are met and ensures alignment with the interests and objectives of the Department overall Government strategy. 
  • Provides leadership by utilizing a broad knowledge of policies, programs and legislation to establish collaborative relationships with a variety of stakeholders, ensuring mechanisms are in place for managers to monitor and report operational issues on policies, planning and solutions for identified issues. 
  • Manages the development and/or operation of aspects of the internal and external communications system with some guidance from senior leadership. 
  • Plans and implements quality assurance framework which consists of ensuring standards are met and measured as benchmarks along with implementation of measures as part of continuous quality improvement. 
  • Identifies shortcomings, suggests improvements and implements approved revisions to current compliance processes, systems and procedures. Leads and provides feedback on complex issues at the senior level and works in collaboration with partners for a resolution. Represents Department on committees with stakeholders to establish protocols. Responds and provides direction to Ministerial requests, develops speaking notes for media relations as required.  
  • Develops and/or delivers budget plans for division with some guidance from senior leadership. Delivers prescribed outcomes for a designated area of financial control by working within established systems.
  • Ensures the effective management of human and financial resources by setting and evaluating staff performance targets, promoting diversity and a healthy workplace, demonstrating leadership competencies, respecting corporate human resources practices, promoting teamwork and individual development, maintaining internal communications, monitoring expenditures while adhering to procurement guidelines.

Qualifications and Experience


To be successful in this position, you hold a post-secondary degree in a related discipline with several years of recent experience in management, program implementation, working with internal and external stakeholders, and operational planning within policy and legislative frameworks. Strong communication skills (both written and presentation) and the ability to provide sound guidance in challenging situations are your strengths. You also have the ability to master subject matter expertise in order to manage program modernization projects and to effectively manage competing priorities and demands. You have strong intercultural proficiency skills.  You have experience working within an immigration, regulatory, or law enforcement setting. Experience preforming compliance duties or inspections duties would be viewed as an asset. An equivalent combination of training and experience may be considered.
Required competencies for this position include: Decisiveness, Strategic Orientation, Developing Others, Team Leadership, Self-Awareness & Personal Impact, Effective Interactive Communication, Partnering & Relationship Building, Intercultural & Diversity Proficiency.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



Applicants relying on education and experience equivalencies must demonstrate such equivalencies in the application.



Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
  • Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
  • Countless career paths
  • Department specific flexible working schedules.



Pay Grade:  EC 12 

Salary Range:  $3,458.20 - $4,322.75 Bi-Weekly   


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


Current government employees may access this posting through the link below:



Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to