Share this Job

Manager Emergency Health Services



Competition # : 37232 

Department: Health and Wellness

Location: HALIFAX

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG 

Closing Date: 12/2/2022 (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Health and Wellness offers opportunities to grow and advance in a dynamic sector that touches the lives of all Nova Scotians.  Along with our partners, including the Nova Scotia Health Authority and the IWK Health Centre, we’re committed to continually improving our health care system. With a focus on continual improvements within the Health System, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery.


One of the Department of Health and Wellness’s (DHW) mandates is to ensure the delivery of collaborative health care to communities through Emergency Health Services, including medical communications, medical first response, ground and air ambulance, and other programs. DHW is responsible for setting standards, developing policies, funding, and regulatory oversight of the EHS system and the vendor contracted to operate the EHS system.

About Our Opportunity


Reporting to the Director, Emergency Health Services, the Manager, Emergency Health Services is responsible for managing resources for Emergency Health Services (EHS) including contract management, procurement, budget preparation, expenditure tracking, and monthly forecasting. The Manager contributes and provides leadership to EHS projects and programs by ensuring that legislation, regulation and policy development supports implementation. The Manager supports the Director in the process of providing leadership, management and direction to the province's integrated out-of-hospital emergency system.

Primary Accountabilities


A few of the key responsibilities of this role include:

•    Performs contract management for Emergency Health Services. Leads and contributes to negotiations with operators and other providers for EHS services to renew or develop new contracts, partnerships, MOU and agreements.  
•    Works with external and internal partners to ensure the smooth operations of the EHS system. 
•    Leads and/or participates in committees within government on a provincial and national basis, as well as outside government with contractors and associated organizations.   
•    Leads and participates in the development of strategic and operational plans for EHS and the division. 
•    Manages administrative processes and leads and ensures the development and ongoing monitoring of administrative and clinical projects and programs within the EHS system.
•    Ensures the effective management of human and financial resources by respecting corporate human resources and financial practices.  
•    Supports the Director with the integration of the EHS ambulance system into the ongoing development of an effective and efficient health care system and other government-wide initiatives. 


Qualifications and Experience


To be considered for this opportunity, you have a bachelor’s degree in a relevant field of study, and three years progressive management experience with emergency health systems or ambulance operations, or a master’s degree and one year experience. An equivalent combination of training and experience may be considered, such as graduation from an accredited paramedicine training program and relevant experience.


As the successful candidate you have:
•    Demonstrated experience working in an emergency health system.  
•    Demonstrated ability to build collaborative working relationships with internal and external partners.
•    Experience managing, coaching and developing staff.
•    Competency in Microsoft Office products, including excel.
•    Strong interpersonal skills and the ability to work collaboratively in a dynamic team environment.
•    Superior organizational and time management skills with demonstrated decisiveness, ability to manage competing priorities with tight and conflicting deadlines.

Leadership competencies required at this level of work are: Decisiveness, Strategic Orientation, Developing Others, Team Leadership, Self-Awareness and Personal Impact, Effective Interactive Communication, Partnering and Relationship Building, and Intercultural and Diversity Proficiency.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



 Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.




Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.



Pay Grade:  EC 11 

Salary Range:  $3,143.79 - $3,929.78 Bi-Weekly   


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


Current government employees may access this posting through the link below:



Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to