Share this Job

Manager Outreach Support



Competition # : 33670 

Department: Labour, Skills and Immigration

Location: HALIFAX

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG 

Closing Date: 12/9/2021 (Applications are accepted until 11:59 PM Atlantic Time)

Valuing Diversity


We value a workplace where diversity, in all its forms, is encouraged and recognized for its contribution to a more creative, rewarding, and productive public service to our broader community.


Valuing diversity challenges us not only to be a public service that reflects the community we serve but also to create a more respectful and productive public service and to be a model for other employers in Nova Scotia.


We encourage applications from those that equally value diversity.

About Us


The Department of Labour, Skills & Immigration (LSI) works to provide fairness, safety, and prosperity for all Nova Scotians by helping them live, learn and work to their highest potential.


We have a staff of more than 500 employees working from offices throughout Nova Scotia. Together we are responsible for safety, labour standards, apprenticeship, immigration and population growth, and many other facets of everyday life.


Safety makes a difference in everyone’s lives. The LSI Safety Branch is the lead for achieving compliance in health and safety in workplaces, and technical safety of regulated equipment in public places. We strive to help build understanding about what is required to achieve compliance by providing current and accurate information while also ensuring compliance is achieved.


About Our Opportunity


The Manager, Outreach Support is an integral member of the Safety Branch’s leadership team and is responsible for the outreach programs that support the Safety Branch.


As the Manager within the Awareness and Outreach unit of Occupational Health and Safety, you will oversee program activities related to connecting with those impacted by serious injury or fatality within the workplace, creative sentencing, and administration of the OHS Education Trust Fund. The Manager will work closely with the Investigation Unit within the Occupational Health and Safety Division.


You will be responsible to deliver the Awareness and Outreach program to:


  • Provide timely and effective information and guidance to clients
  • Build, establish and maintain positive relations with internal and external stakeholders
  • Develop and manage programs to support the Branch when working with our clients and stakeholders


This position reports to the Director, Awareness & Outreach.

Primary Accountabilities


  • Working with of highly sensitive files, you will conduct client needs assessments and develop communication plans for working directly with victims of serious injury in the workplace or the families of victims of workplace fatalities. The Manager will liaise with the OHS Investigation team and other relevant departments and agencies, as well as community-based organizations, in the development, delivery, coordination, and enhancement of communication activities to support families and victims of workplace accidents or fatalities. 
  • The Manager will develop and maintain a system for project planning, tracking, reporting, and evaluating the effectiveness/impact of Creative Sentencing initiatives in relation to desired outcomes.  The Manager will work closely with OHS Officers and the Crown Prosecutor to ensure Creative Sentences are completed in line with court issued orders and prepare reports on the effectiveness of programs and methods and recommends modifications as necessary.
  • The Manager will work to enhance the promotion, governance and effectiveness of the Occupational Health and Safety Education Trust Fund grant application process. 
  • You will promote diversity, a healthy workplace, and teamwork through ongoing education, communication and support to colleagues, victims, and families.

Qualifications and Experience


As the successful candidate you have a bachelor’s degree, preferably in social work, public administration or communications, or an equivalent combination of training and experience, as well as several years of experience in the design, development, implementation and evaluation/monitoring of policies and programs.


You are a seasoned communicator and can work in highly stressful, emotional situations when connecting with injured workers or families of the victims of workplace accidents throughout the investigation process.  You have a solid history of building and fostering relationships and you are comfortable in leading difficult conversations.  You have strong communication and interpersonal skills, and you can work well with people in situations where you are not the subject matter expert.  You value the concept of diversity, equity and inclusion and lead with a lens that supports and values a healthy workplace and demonstrate leadership competencies.


To be successful in this role you must enjoy working as part of a collaborative team in a fast-paced environment, but also working independently and leading key activities or projects to conclusion.  You are an experienced public speaker proficient in the design and delivery successful stakeholder consultations and engagements.  You have a solid understanding of client service including communication and promotion, you also posses exceptional verbal and written communication skills.


 Assets for this position include: 


  • Conflict management and resolution skills training
  • Experience in support services, counselling, working with individuals impacted by trauma
  • Experience working in or with government (municipal, provincial, federal)
  • Occupational Health & Safety experience
  • Experience in project management and IAP2 foundations


 We will assess the above qualifications and competencies using on or more of the following tools: oral presentations, interview(s), and reference checks.



Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as: Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.

Additional Information


On October 6, 2021 the Government of Nova Scotia announced full vaccination will be a condition of employment for new staff being hired. View News Release

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace, where our employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department specific Flexible working arrangements.



Pay Grade:  EC 11 

Salary Range:  $3,062.13 - $3,836.49 Bi-Weekly   


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


Current government employees may access this posting through the link below:



Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to