Operational Support Specialist

About Us

The Public Service Commission (PSC) ensures government has the people and tools to help deliver programs and services to Nova Scotians. It aims to be an inclusive and engaged, client-centric human resources organization within the Nova Scotia Public Service. Our work culture is one of collaboration, flexibility, partnership and continuous improvement.

The PSC is responsible for determining the human-resource management policies, programs, standards and procedures necessary for the public service; and provides direction, advice and assistance regarding implementation.

 
The pillars of our work include:

• Building a diverse workforce with the necessary talents, experience, and skills;
• Developing client-focused, person-centred approaches to HR service delivery;
• Supporting employee well-being, resilience, and engagement; and
• Supporting welcoming and inclusive workplace cultures.
   

For more information on the Public Service Commission, please visit the following link: https://beta.novascotia.ca/government/public-service-commission

About Our Opportunity

Are you passionate about delivering exceptional support services? Do you have strong leadership skills? The Corporate Learning Centre (CLC) is seeking an Operational Support Specialist to oversee the day-to-day operations of our centre. In this role, you will lead a team of Coordinators ensuring the smooth delivery of course offerings. Your expertise will help shape the participant and facilitator experience, ensuring an inclusive, welcoming, and professional environment.

Key responsibilities include planning and organizing programs and projects, managing resources, overseeing processes, and delivering exceptional service. You will play a pivotal role in financial reporting and achieving revenue targets, while driving the success of the CLC’s mission and business objectives. You will assist with the management of internal and external client and vendor relationships which involves organizing and maintaining vendor materials, managing contract renewal processes, as well as the administration of licenses and credits.  You will be responsible for the management of the space, equipment, and supplies. Other duties include preparing reports, documentation, communications, and marketing material.

If you’re ready to bring your organizational, operational management, and leadership skills to a high-impact role within the provincial government, we want to hear from you!

About You

This may be the right opportunity for you if you have a post-secondary degree or diploma in a related field and at least 2-3 years of related work experience or an equivalent combination of training and experience. 

You have exemplary skills and extensive experience in MS Office (e.g. Word, Outlook, Excel, Power Point); you enjoy working with information management systems and embrace learning new technologies.  You possess a positive and professional attitude with proven leadership and team-building abilities.  You have strong project coordination skills and are a resourceful problem solver.  You have strong written, verbal and interpersonal communication skills.  You are highly motivated with strong organizational skills and attention to detail and are able to prioritize multiple tasks and a variety of deadlines. You are comfortable working with confidential/sensitive matters. 
 

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

LEADS

The Government of Nova Scotia has adopted the LEADS Leadership Framework.  During the interview, candidates will be expected to express how they have demonstrated the key behaviours and capabilities required to effectively lead in a caring and inclusive environment. LEADS Domains includes Leads Self, Engage Others, Achieve Results, Develop Coalitions and Systems Transformation.
 

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A dynamic, client-focused office environment where service excellence and teamwork are our focus.