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Policy and Research Analyst



Competition # : 29977 

Department: Service Nova Scotia and Internal Services

Location: HALIFAX

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG 

Closing Date: 4/21/2021 (Applications are accepted until 11:59 PM Atlantic Time)

About Us


As public servants, we work with Nova Scotians to build a stronger province, where benefits are achieved through coordinated action; discipline and fiscal sustainability.

Service Nova Scotia and Internal Services (SNS-IS) helps citizens, businesses and municipalities across Nova Scotia access a variety of government programs and services. We also support the public sector as it delivers the programs and services that Nova Scotians rely upon by providing corporate, information and technology services to government; process financial transactions; audit government operations; collect and share geographic data; manage major purchases; and help public sector bodies administer freedom of information and privacy laws.


We continuously strive to make our programs and services more responsive to the needs and expectations of those we serve. SNS-IS is leading the Government’s efforts to improve business operational and service performances.

About Our Opportunity


Reporting to the Manager, Consumer Protection the Policy and Research Analyst takes a collaborative approach to create working relationships with Business and Consumer Services Division’s stakeholders to support and enhance the Consumer Marketplace Strategy. The Policy and Research Analyst is also responsible to chair the Financial Empowerment Network of Nova Scotia (FENNS) and promote financial empowerment resources to Nova Scotians.

Primary Accountabilities


  • responsible for providing comprehensive policy formulation, implementation, and research services in support of Business and Consumer Services’ Consumer Marketplace Strategy and the Financial Empowerment Network of Nova Scotia (FENNS).
  • responsible for providing subject matter expertise on stakeholder engagement activities for Business and Consumer Services division.
  • responsible to advise senior leadership on relevant issues affecting consumers and businesses; and working with internal and external stakeholders to achieve government’s regulatory modernization objectives.
  • responsible for developing high quality policy alternatives through issue analysis, problem evaluation, jurisdictional scans, and statistical or economic analysis.
  • responsible to develop and maintain appropriate subject-matter expertise on consumer protection legislation and programs, including Heating Assistance Rebate Program (HARP) and the Property Tax Rebate for Seniors (PTRS) programs.
  • responsible to work collaboratively to plan, lead, or support policy, legislative, program, or regulatory changes that directly affect Service Nova Scotia and Internal Services’ business and consumer clients.
  • responsible to manage Business and Consumer Services consumer protection blog site and create new blog content on a regular basis.

Qualifications and Experience


You will hold an undergraduate degree, typically in public or business administration, law, economics, or the social sciences, and several years of experience in a related field. A Master’s degree would be considered an asset. 


Experience in planning and organizing projects and processes, policy related research, analysis and evaluation is essential.  The position requires strong analytical and writing skills, a well-developed ability to think independently, organize tasks and projects, and ability to identify policy options and implement practical solutions to complex problems involving multiple stakeholders.


Excellent interpersonal skills, and a proven ability to communicate effectively, using discretion, tact and judgment, both orally and in written form is required.  Additionally, well developed computer skills in a variety of software applications including Word, Microsoft Excel, TEAMS, Adobe, PowerPoint and internet applications is required. A thorough knowledge and understanding of Consumer Protection legislation and Financial Literacy knowledge would be an asset.


Leadership competencies required at this level of work are: Analytical Thinking, Action Management, Team Leadership, Initiative, Effective Interactive Communication, Partnering and Relationship Building, and Intercultural and Diversity Proficiency.


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



The Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • An engaged workplace where we foster respect and recognition.
  • Forward-thinking policies and strategies.
  • Mentorship through iNSpire; a new formal, interdepartmental mentorship program that connects employees so they can gain knowledge and experience to support their career development.
  • Countless Career Paths for Nova Scotians.
  • Department Specific Flexible working schedules.



Pay Grade:  EC 10 

Salary Range:  $2,783.77 - $3,487.73 Bi-Weekly   


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


Current government employees may access this posting through the link below:



Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to