Product Coordinator (Computer Services Officer 4)



Competition:           #43475


Salary:                     $3,107.16- $3,649.33 Bi-Weekly / $80,786.16 - $94,882.58 Annually (PR 17)


Position Type:        Full-Time Permanent (35 hours a week)


Benefits:                 Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension


Location:                Halifax with Flexible and Hybrid Work Arrangements


Department:           Cyber Security and Digital Solutions


Union Status:         NSGEU-NSPG


EOI Close Date:     July 15, 2024 @ 11:59PM Atlantic Time


Closing Date:         July 29, 2024 @ 11:59PM Atlantic Time




At the Department of Cyber Security and Digital Solutions (CSDS), we prioritize people and are dedicated to driving digital transformation that meets modern expectations. Our mission is to support government departments and partners in their digital transformation journeys, ensuring that digital services are user-centered, efficient, and impactful for all Nova Scotians. 


We don’t just implement digital solutions; we navigate the complexities of digital transformation by modernizing outdated systems and ways of working. Our role is to make a real difference by ensuring that our digital services are accessible and user-friendly. 


At CSDS, we celebrate diversity, inclusion, and belonging. We recognize that the people who use government programs and services come from all walks of life, and it’s essential that we reflect the communities we serve. We are committed to creating an environment where diverse perspectives and experiences are valued, and where all talent can thrive. By embracing these values, we deliver better, more accessible, and inclusive public services. 

About the Opportunity


As Product Coordinator, you’ll join the Service Design and Delivery team to provide digital solutions built around the needs of users. You’ll provide leadership to a strong, established delivery team. You’ll collaborate with technical experts, Service Designers, Business Analysts, Project Managers, and other professionals to develop new products for a variety of initiatives, and you’ll support and improve existing software that is critical to delivering government programs and services.

This position offers a career with cross-sector partnerships, work-life balance, flexible work arrangements, employee and family support, secure employment, and professional development opportunities.

Primary Responsibilities


  • Providing hands on leadership to a product delivery and support team, consisting of both internal staff and contracted professionals.


  • Coordinating, prioritizing, and assigning activities required to develop, deploy, and support digital solutions within an assigned portfolio of products and services.


  • Engaging stakeholders and communicating their needs as inputs into software design and development.


  • Proactively leading the delivery of products and services, including managing dependencies, resolving blockers, and escalating more challenging risks and issues.


  • Providing digital expertise to government program partners throughout the stages of a product’s lifecycle.

Qualifications and Experience


  • Bachelor’s degree or diploma in IT or Computer Science and at least five (5) years relevant experience.


  • In-depth technical knowledge and experience in software design and development.


  • Experience leading product delivery and/or technical support teams.


  • Experience with project methodologies such as Agile, Scrum, and Waterfall.


  • Experience estimating effort and duration of projects and tasks and managing timely delivery.


  • Effective decision-making and prioritization skills.


  • Effective communication and presentation skills.

Valued Assets


  • Skills and experience with .NET and C#, or other programming languages.


  • Skills and experience with data modelling and database scripting languages (SQL).


  • Experience with APIs and web services.

Benefits & Perks


At the CSDS with the Government of Nova Scotia, we are committed to providing a fulfilling work environment with numerous benefits and opportunities:


  • Work-Life Balance: Maintain a healthy work-life balance with a 35-hour work week.


  • Secure Your Future: Take advantage of our defined benefits pension plan for a stable retirement.


  • Generous Time Off: Enjoy all national/civic holidays, 18 sick days, and family leave provisions.


  • Flexible Work Arrangements: Accommodate your needs with various options for flexibility, such as hybrid schedules.


  • Employee and Family Support: Access our Employee and Family Assistance Programs for resources and guidance.


  • Support in Times of Need: Receive short- and long-term disability assistance when required.


  • Cross-Sector Collaboration: Experience the power of collaboration as you engage with various government departments. Unlock a world of knowledge, expertise, and connections, contributing to the betterment of our province.


  • Growth & Development: Open doors to professional growth within the department and beyond. Explore diverse career paths in specialized areas such as digital service design, cybersecurity, enterprise risk, digital platform services, and mission IT.


  • Lifelong Learning: Continuously expand your knowledge and skills through training and development programs.


  • Professional Advancement: Immerse yourself in the government landscape and discover endless opportunities for learning, advancement, and making a meaningful impact.

Join the Department of Cyber Security & Digital Solutions and experience the benefits of a fulfilling career, supported by comprehensive perks, career development opportunities, and a diverse range of paths to explore within our department and across the government.


Pay Grade:  PR 17  

Salary Range:  $3,107.16 - $3,649.33 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to