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Program Coordinator (Program Admin Officer 1-2) (Part-Time, 50%)


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Competition # : 31167 

Department: Justice

Location: HALIFAX

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 6/17/2021 (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Maintenance Enforcement and Victim Services Division of the Department of Justice helps facilitate court ordered child and spousal support and offers a range of services to help victims of crime.

Within Victim Services we offer a range of services to help victims of crime, promote victims’ rights and interests and advise government on issues relating to victims of crime; and work with justice partners and the community to develop policies and programs that address the needs of crime victims. We can help provide the victim, spouse, or relative, with information, support and assistance as their case moves through the criminal justice system. When criminal charges are laid, victims and family members can contact us directly for help. We provide the following programs: Provincial Victim Services Program, Child Victim/Witness Program, Criminal Injuries Counselling Program, Victim Impact Statement Program, Restitution Program and the Sexual Offense Legal Representation Program.

For more information on the Department of Justice Victim Services please visit our website:


About Our Opportunity


As the Program Coordinator you will be responsible for the coordination/administration of programs/project processes and/or activities that require innovative approaches, that have an impact on multiple functions and/or overall business results with the division or department.  Duties may include promotion, interpretation of a variety of programs, assessment of applications, monitoring of client files and program status, promoting and/or provision of information related to program management.  Areas of program responsibility includes the Criminal Injuries Counselling Program, Occupational Health and Safety Counselling and the Victim Impact Statement Travel Fund Project.


Primary Accountabilities


• Focus on Workplace Occupational Health and Safety files from within the province as a priority
• Assist in managing projects and initiatives based on program needs
• Use case management systems and other established management processes, procedures, and protocols
• Assist in the review and assessment of applications, preparation, evaluation, and award of counselling grants to clients
• Follow existing procedures to support the operation of the programs
• Review counsellor applications in request to become approved counsellors
• Coordinate and prepare documentation, communications, and reports for review and approval
• Produce accurate reports for others by collecting data from a variety of sources and inputting the data into standardized formats
• Review program material to ensure all information required, as per policies and standards
• Track and report status of applicant and client files, projects, and programs
• Coordinate Victim Impact Statement Travel Fund agreements; makes travel arrangements if necessary
• Support internal/external communication in responding to queries and issues from clients and counsellors


Qualifications and Experience



As the successful candidate you will have bachelor’s degree in a related field and at least one year of experience in client services in the community, with specialized exposure to the criminal justice and/or counseling fields (or an acceptable equivalent).


You are capable of managing and prioritizing a heavy workload effectively with excellent case management skills.  As well you have strong organizational skills and demonstrated ability to undertake delegated tasks and work independently.  The competency you have developed in mediating complaints and proactively identifying and addressing the needs and concerns of the program users will be important in this role.


In addition to your strong communication skills, you will be able to actively listen and understand the unspoken or partly expressed thoughts, feelings, and concerns of others.  You will put to use your experience in working with various stakeholders, including the development of program plans, reviewing and updating programs, and assisting with program evaluation.


Experience working with victims of crime or employees impacted by workplace injuries is considered an asset. Understanding of first-voice, trauma-informed and intersectional service delivery approaches is also considered an asset. Previous program coordination experience considered an asset.  Knowledge of applicable government legislation (i.e. Victim’s Rights and Services Act, Criminal Code of Canada,  Nova Scotia Workplace Occupational Health and Safety Act  and the Canadian Victims Bill of Rights) is an asset.


We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.




Include, but not limited to:

  • Master’s degree in a related field
  • Two-year diploma and three years of related work experience
  • Five years of related experience without any post secondary education


 Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.




Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. 


Working Conditions


  • Normal office environment with a high degree of concentration and accuracy needed
  • Sitting for long periods of time with regular use of computer equipment
  • Occasionally moves/lifts light objects such as office supplies, equipment, and boxes of files
  • Regularly needs to read/interpret written material and interpret data requiring a high degree of concentration and accuracy
  • Challenged with balancing several tasks, simultaneously, good memory, and attention to detail are required
  • Must be able to work calmly and effectively under stress as will be under frequent demands to ensure numerous deadlines are met and client requests are responded to promptly
  • Limited control over the volume and pace of work
  • Risk to vicarious trauma exists as a result of cases which contain disturbing information i.e. information on violent criminal behaviour


Additional Information


This is a part-time (50%) permanent opportunity based in Halifax.


What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies
  • Mentorship through iNSpire; a new formal, interdepartmental mentorship program that connects employees so they can gain knowledge and experience to support their career development
  • Countless Career Paths for Nova Scotians
  • Department Specific Flexible working schedules



Pay Grade:  PR 06 - PR 10  

Salary Range:  $902.51 - $1,294.22 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



Current NS Government Employee Sign In


 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to