Program Support Coordinator (Program Admin Officer 1-2)

About Us

The Department of Health and Wellness offers opportunities to grow and advance in a dynamic sector that touches the lives of all Nova Scotians. Along with our partners, including the Nova Scotia Health Authority and the IWK Health Centre, we are committed to continually improving our health care system. With a focus on collaborative primary health care, continuing care, improved supports for mental health and addictions, digital health, capital infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in their ability to make a difference.

The Benefit Program Division of the Department of Health and Wellness provides evidence-based research, policy analysis, strategic planning, program design, monitoring, and evaluation to support the provision of drug, dental, optometry, prosthetic and other non-drug insured government programs and services. We work closely with our federal, provincial and territorial partners to ensure the best possible product listing agreements. We develop legislation, provincial policy, standards, and guidelines that are responsive to the changing health needs of Nova Scotians and aligned with the overall strategic vision and mission of the Department. 
 

About Our Opportunity

The Program Support Coordinator is responsible to support the ongoing listing of new drugs and technologies in relation to pan-Canadian Pharmaceutical Alliance and provincial drug listing agreements with pharmaceutical manufacturers.  The Program Support Coordinator is also responsible to assist in the delivery and administration of new and existing programs and program benefits, in relation to contracts, operations and administration relative to a broad range of Pharmacare programs, Extended Health Benefit programs, and Formulary management.  
 

Primary Accountabilities

Key responsibilities will include:

• Assists in the management and implementation of a number of contracts including drug product listing agreements and other programs’ benefits.
• Coordinates the implementation of new and existing program recommendations with staff, stakeholders and program users through the development of program plans, reviewing and updating programs and assisting with program evaluation.  
• Assists in improving processes to support effective program delivery and implementation.
• Advises and mediates inquiries. Identifies needs and responds to questions and concerns from program users.
• Under direction of senior management, develops information materials (guides, manuals, etc.) related to program requirements and procedures for both public and internal use.
   

Qualifications and Experience

You have a bachelor’s degree with one year’s experience.  An equivalent combination of education and experience will also be considered. 

As the successful candidate: 

• You are highly organized and multitask, keeping initiatives moving within a high paced environment.
• You are detail oriented with proficiency in communication – both written and verbal.
• You are comfortable working in a team environment, and competent in Microsoft Office products, including excel. 
• You have a passion for public service and delivering high quality benefits to Nova Scotians.

While not required, it is considered an asset if you have knowledge of government process and procedures. 

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
 

Equivalency

An equivalent combination of training, education and experience will be considered. Equivalencies include, but are not limited to:

• Completion of a related Master’s degree; or
• Completion of a related certificate or diploma program and 5 years of related experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
 

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.
 

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless career paths.
• Department Specific Flexible working schedules.