Senior Analyst (Program Admin Officer 4)

About Us

The Department of Education and Early Childhood Development (EECD) is leading the transformation of the early years and public education system in Nova Scotia. We are doing this by working closely with our partners in education to design innovative curriculum and facilitate excellence in teaching and learning to ensure an inclusive education experience.

About Our Opportunity

The Business Support Centre (BSC) is seeking an experienced Senior Analyst to join our team. In this role, you will play a key role in delivering high-quality services and SAP support to the Regional Centres for Education (RCEs), Conseil Scolaire Acadien Provincial (CSAP), the Department of Education and Early Childhood Development (EECD), and the public across the Province of Nova Scotia. Your work will support core functions like finance, procurement, human capital management, recruitment, security, corporate reporting, and operations.

The Senior Analyst collaborates directly with EECD, vendors, partners, and leadership teams from the RCEs and CSAP, including directors of finance, human resources, and operations. With eight unique clients, each with distinct organizational structures and capacities, the Senior Analyst must navigate a variety of programs, policies, and business rules while ensuring alignment with EECD’s goals and initiatives.

This position reports to the Manager, Business Support Centre.

Primary Accountabilities

In this role, you will be responsible for leading and supporting initiatives that enhance the operational efficiency and strategic impact of SAP and other critical systems across the RCEs and CSAP. This involves collaborating with various stakeholders, advising on best practices, and ensuring smooth coordination with central IT and external partners. Your expertise will help guide policy development, process improvements, and effective implementation of system changes, all while fostering a culture of continuous improvement.

• Lead the development of province-wide policies and strategies for SAP program-wide initiatives and specialized peripheral systems of the RCEs and CSAP.
• Provide in-depth analysis to inform labor negotiations and strategic decisions regarding system changes and enhancements, including those related to diverse employee agreements.
• Develop quality assurance and risk management frameworks to ensure the integrity and reliability of data and business processes.
• Ensure data accuracy and integrity within SAP systems to support EECD's reporting requirements by maintaining consistent data management practices.
• Oversee the provisioning of appropriate SAP security access for the RCEs and CSAP, incorporating continuous improvement principles into processes to streamline and secure system access.
• Advise on the development, implementation, evaluation, and resource allocation for enhancements to RCE and CSAP applications, including SAP, Success Factors, etc.

Primary Accountabilities Continued

• Lead project teams to implement new policies, processes, applications, and/or enhancements to SAP practices.
• Represent the public education system through active participation in prioritizing enhancements, modifications, or expansions, based on a deep understanding of customer needs.
• Coordinate and ensure the delivery of required upgrades and enhancements of SAP modules with the RCEs/CSAP, government departments and various third party vendors.
• Serve as the primary public education contact and liaison with the Central Provincial SAP group on technical matters.
• Act as a consultant within government and with RCEs and CSAP on the development and delivery of training programs and workshops.
• Improve short-term and long-term business performance by delivering expert research, analysis, consultation, and advice on project and program issues to RCEs and CSAP, along with technical and professional solution recommendations.
• Collaborate with a team of professional staff responsible for implementing governance processes in line with corporate information management policies and legislation and provide information services.

Qualifications and Experience

To be successful in this role, you will have a bachelor's degree and at least 6 years of related experience; or an equivalent combination of training and experience may be acceptable.

You possess strong SAP technical expertise with a proven track record in system and module support, master and operational data, software testing, and reporting. You communicate complex concepts clearly to support decision-making and apply business analyst skills to develop user-friendly documentation, map business processes, and guide teams through change.

You have excellent communication and interpersonal skills. Your experience in facilitating communication between stakeholders ensures that business requirements are effectively gathered and understood. You possess strong analytical and problem-solving skills, allowing you to assess complex business needs and translate them into practical solutions.

As a self-starter, you thrive in dynamic environments, working independently with minimal supervision while maintaining a collaborative mindset. Your approach is rooted in sound judgment and a high degree of personal integrity, especially when handling confidential information. You can navigate ambiguity and conflicting information to determine the root cause of issues, building consensus and fostering a positive, inclusive team culture.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Assets

Assets include:

• SAP certification
• ITIL certification
• Business Analyst certification
• Project management experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.

Additional Information

This is a permanent, full-time vacancy based in Halifax, Nova Scotia.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules