Senior Business Analyst, Digital Health (Program Admin Offider 4)

About Us

The Department of Health and Wellness offers opportunities to grow and advance in a dynamic sector that touches the lives of all Nova Scotians. Along with our partners, including Nova Scotia Health and the IWK Health Centre, we’re committed to continually improving our health care system. With a focus on collaborative primary health care, continuing care, improved supports for mental health and addictions, digital health, capital infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery. To do this, we need leaders at all levels of the organization who embrace a challenge and believe in their ability to make a difference.

About Our Opportunity

This Senior Business Analyst role focuses on ways to understand and improve data quality in support of solutions to improve source data for our provincial digital health systems. As a Senior Business Analyst for the Digital Health team, you will report to the Public Health Information Solutions (PHIS) Program Manager and will work with Clinical and Information Technology experts on our PHIS and Drug Information Systems (DIS) to assess and conduct root cause analysis on data quality issues, develop, deliver, and continuously improve provincial health digital solutions in Nova Scotia.

Primary Accountabilities

Key accountabilities of the Senior Business Analyst for the Digital Health team include:

• Leading and collaborating on efforts to understand health system needs and promote continuous improvement in our Digital Health services.

• Collaborating within the Department, and with the Nova Scotia Health Authority, IWK Health Centre, and across Government to strengthen relationships and to encourage creative approaches.

• Leading the analysis of data quality issues, process gaps, and information flow obstacles to design and develop business requirements for functionality changes and business transformation activities.

• Working with key vendors and technology partners to contribute to innovative solutions to maximize recent digital health system investments, consistent with departmental priorities.

• Documenting existing and future-state business processes; defining and documenting functional requirements, conducting information flow analysis and process modelling.

• Developing and delivering customer and stakeholder workshops, meetings and surveys to produce detailed business process flows and business requirements, business alignment opportunities as well as to define business benefit.

• Evaluating gathered information to produce business cases, feasibility studies, cost benefit analysis, decision requests, briefing notes/Information notes, and/or post implementation benefit evaluations.

• Preparing and presenting related materials to executive and senior management teams within and across Health sectors to build buy-in for process transformation and system functionality.

Qualifications and Experience

The role requires you to work within the disciplines of both Health and Information Technology (IT).  You have a bachelor’s degree in a related field (a Health-related discipline, Administration, Computer Science, or Information Technology) and 6 or more years of progressive experience working with IT systems. An equivalent combination of education and experience will be considered.

You have substantial technical and business knowledge related to Health information technology (ideally Public Health or Drug Information Systems). Current Public Health Information Systems include IBM Panorama and CANImmunize ClinicFlow. Familiarity with these and other digital health systems, such as Electronic Medical Records (EMRs) or Hospital Information Systems (HIS), is an asset for the development of new product functionality and/or updates to existing capabilities or system business rules.

To be successful in this role, you must demonstrate high competency in the following:

• Business Analysis - Your analysis skills, supplemented by strong organizational and project management skills, will be used to analyze, develop, and document business requirements and end-user workflows. Training and certification in Business Analysis is an asset.

• Data Analysis – Your skills in collecting, organizing, and interpreting data using tools like Excel, SQL, Python, or other similar software will be used to identify trends and present findings clearly and concisely.

• Initiative and Focus - You thrive in an environment where you can take initiative and drive key projects forward.

• Flexible, Organized - Must be capable of working within an often stressful, deadline-driven environment with the ability to prioritize and execute tasks in a complex and changeable business context.

• Communication and Team Skills - You bring positive energy to motivate diverse teams of internal/external business and IT resources. You engage others in the development of solutions and skillfully influence others while building support for innovation and change.

• Problem-solving - You enjoy finding creative solutions to complex problems with technology. Strong problem-solving, analytical, facilitation, and decision-making skills are essential.

• Credibility and Relationship Building - You are recognized for your outstanding personal and professional credibility and bring a track record of strong relationship building with internal and external stakeholders, including technology partners. You enjoy collaborating across functions and organizations, and you can create a path forward, despite differences of opinion.

Continued

The following skills are considered assets:

• Experience working with technology vendors in a managed service environment.

• Experience applying change management principles in an IMIT project environment.

• Knowledge of health and/or IT sector business processes and methodologies; ability to develop and implement processes that align with business needs.

• Technical knowledge of IT systems to assist with development of new product features or functionality and knowledge of ICD-10, SNOMED, CeRx, and LOINC coding.

• Conceptual knowledge of HL7v3 and FHIR standards for health care data exchange.

We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

An equivalent combination of training, education, and experience will be considered. Equivalencies include but are not limited to:

• Related Master’s degree and 4 years of Health-related IMIT work experience, OR

• Related Diploma and 8 years of Health-related IMIT work experience, OR

• 10 years of Health-related work experience, including IMIT

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day (typically the hours are 8:30 AM to 4:30 PM, this may vary depending on operational needs.

Additional Information

This is a TEMPORARY employment opportunity with anticipated end date of December 1, 2025.  The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.
• A Dynamic, client-focused office environment where service excellence and teamwork are our focus.