Supervisor, Access and Privacy



Competition # : 43395 

Department: Community Services

Location: HALIFAX

Type of Employment: Term

Union Status: Exclusion - Non Union - NSPG 

Closing Date: 26-Jul-24  (Applications are accepted until 11:59 PM Atlantic Time)

About Us


At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program (DSP).


Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff to achieve desired and shared outcomes for all.

About Our Opportunity


We’re hiring for a Supervisor, Access and Privacy, to join our team. Reporting to the Manager, Information Services and Privacy, the Supervisor will have a key role in overseeing and managing all ongoing activities related to access to information requests and privacy under the Freedom of Information and Protection of Privacy Act (FOIPOP). This position requires strong leadership skills, a thorough understanding of FOIPOP legislation, and a commitment to ensuring compliance and transparency in all information handling practices. The Supervisor will take a client centred approach in their work with both internal and external stakeholders. This position will work closely with the Information, Access and Privacy division at Service Nova Scotia(SNS).

Primary Accountabilities


As the Supervisor, you will be leading Access to Information and Privacy (IAP) activities, ensuring that our team handles access to information requests with efficiency and consistency.


Collaborating closely with the Manager, Information Services and Privacy, you will negotiate and build consensus across program areas within DCS, striving to harmonize conflicting priorities and uphold the department’s commitments under the FOIPOP Act.


You will proactively identify and address issues in the access to information process, identifying risks and devising mitigation strategies to safeguard the integrity the disclosed information.


Your meticulous review of all proposed responses to access to information requests by balancing the applicant’s right to information while maintaining the privacy rights of others.


Engaging with senior leadership and departmental staff within DCS; IAP Administrators and team leads at IAP Services, and other third parties, you will play a crucial role in the FOIPOP process.


Your role includes assisting in the creation and administration of departmental policies and procedures related to access and privacy, setting a standard of excellence.


Your responsibilities will include negotiating priorities with program areas, offering expert guidance on FOIPOP legislation, and fostering a culture of excellence, diversity, and engagement.

You will provide strategic direction and training on access to information and privacy legislation, offering expert advice, guidance, and timely responses to inquiries and correspondence.


This role also involves supervising the Access and Privacy Coordinator, effectively balancing workloads and nurturing the team's development through coaching and mentorship.


In collaboration with the Manager, Information Services and Privacy, you will ensure that our actions align with strategic goals, addressing operational issues and managing risks proactively.


Qualifications and Experience

This role is ideal for a strategic thinker with a passion for access and privacy, ready to lead and inspire a dedicated team. Ideally, you have several years of direct experience in access to information. An equivalent combination of training and expierence will be considered. 

Additional key qualities of yours include:

  • Legislative Expertise: Interpret and apply the Freedom of Information and Protection of Privacy Act and other relevant laws.
  • Resilience Under Pressure: Thrive in high-stress situations, exercising sound judgment and decision-making.
  • Analytical and Critical Thinking: Develop practical solutions to complex issues, ensuring compliance with the FOIPOP Act.
  • Team Player: Work independently and collaboratively, valuing diverse perspectives.
  • Research and Synthesis: Analyse and integrate information to create reports, guidelines, and presentations on access and privacy issues.
  • Consultation and Negotiation: Work with multidisciplinary teams to meet departmental obligations under the Act.
  • Relationship Building: Establish effective partnerships within DCS, IAP Services, and beyond. Achieve consensus and communicate effectively to challenge and improve existing processes.
  • Time Management: Meet deadlines with exemplary organizational skills.
  • Diplomacy and Confidentiality: Handle sensitive information with the utmost discretion.
  • Ethical Commitment: Demonstrate excellent judgment and a strong adherence to ethical standards.

Assets include

  • Supervisor experience
  • Certification in information privacy or records management.
  • Bilingualism in both English and French.



The Government of Nova Scotia has adopted the LEADS Leadership Framework. During the interview, candidates will be expected to express how they have demonstrated the key behaviors and capabilities required to effectively lead in a caring and inclusive environment. LEADS Domains include Leads Self, Engage Others, Achieve Results, Develop Coalitions, and Systems Transformation.


Please follow LEADS for more information.


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.




We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to:


  • A Master's Degree in a related field such as information management, public administration, or law, combined supervisory experience. 


Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.


Working Conditions


You’ll work in a comfortable office environment, with the need for both desk and table space when reviewing large volumes of records. While the role involves sitting comfortably with frequent opportunities to move around, it may occasionally require handling large volumes of records. The position demands a significant amount of reading, research, and the articulation of positions in response to FOIPOP inquiries, including providing detailed responses and reports. Extensive research is often necessary, particularly in complex and sensitive cases, requiring a thorough understanding of FOIPOP legislation and related laws.

Additional Information


This is a  one (1) year TERM employment opportunity from the start date of the successful candidate. 


What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
  • Engaging workplace: our Employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
  • Countless career paths
  • Department specific flexible working schedules



Pay Grade:  EC 10 

Salary Range:  $3,047.22 - $3,809.04 Bi-Weekly   


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


Current government employees may access this posting through the link below:



PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to