Technical Specialist (Computer Services Off 3)
Competition # : 47195
Department: Cyber Security & Digital Solutions
Location: HALIFAX
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 23-Oct-25 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
At CSDS, we prioritize people—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.
In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.
We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.
Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.
Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.
About Our Opportunity
Reporting to the Manager, Core Infrastructure, you are proficient in the areas of virtualization and enterprise storage providing guidance and specialized support services with a focus on virtualized infrastructure, enterprise block and file storage, data protection technologies and products. You will work with a team ensuring infrastructure and application availability, alerting of service interruptions, performance reporting and all facets of system readiness.
You will act in a manner that meets or exceeds the established customer service standards maintaining IT assets for the Government of Nova Scotia, playing a key role in supporting core service support processes to ensure a consistent level of services to users.
Primary Accountabilities
- Work with project teams within and outside your own work unit.
- Monitor and maintain hardware, software, applications, and cloud services.
- Participate in troubleshooting technical problems and issues.
- Resolve incidents and problems related to virtual machines and enterprise storage and data protection.
- Support operational services and monthly maintenance, including downtime and participation in the rotation of 24/7 on-call coverage.
- Provide Tier 2 advice to Technical Analysts.
Qualifications and Experience
To be successful in this role, you will have a bachelor’s degree in Computer Science or Information Technology plus a minimum of three years’ experience or graduation from a recognized Information Technology program plus three years and six months experience (or the equivalent combination of training and experience).
Related experience must include at least two years working in server environments and 6 months experience working in small projects and/or teams. Experience in infrastructure virtualization or Fiber Channel block (SAN), unstructured File storage (NAS) and system support is essential. Experience supporting large, mission critical (7x24) environments are definite assets for this position.
Other assets would include knowledge of SAN’s, networking, disaster recovery, HCI technology, Cisco UCS, Window\Linux operating systems, PowerShell scripting and the protocols SNMP, DNS, DHCP, FCoE.
Knowledge of project management methodology, ITIL processes, and IT and security policies and procedures in Government, are also assets. Excellent communication (both verbal and written) and interpersonal skills are required, as well as demonstrated ability to interact effectively with clients, staff, peers, and management. Ideally, you will be flexible and adaptable to changing business priorities.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
Additional Information
This competition includes two roles:
Technical Specialist (CSO3) – Virtualization (Permanent)
Technical Specialist (CSO3) – Enterprise Storage (Term). This TERM employment opportunity has anticipated end date of November 30, 2026. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.
Security Screening Requirement:
This position requires employment screening consistent with the Canada Revenue Agency’s security requirements for roles that access CRA data under a data-sharing agreement. Candidates progressing to an offer must complete both a Criminal Record Check and a Financial Credit Check.
What We Offer
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
- Department specific flexible working schedules
Pay Grade: PR 14
Salary Range: $2,653.85 - $3,231.58 Bi-Weekly
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.
This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:
Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued.
External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.
