Technical Specialist (Computer Services Off 3)

About Us

At CSDS, we prioritize people—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

About Our Opportunity

The Database Infrastructure team delivers end-to-end database management services to ensure high availability, security, and optimal performance. Our services including but not limited to system provisioning, access control, database migrations, patch management, real-time monitoring, 24/7 operational support, proactive maintenance, performance tuning, and strategic optimization.

We are seeking a Computer Services Officer 3 (Technical Specialist) to join the team. This position plays a key role in supporting MySQL, MariaDB, and Oracle environments, ensuring databases are maintained with corporate standards and service level commitments. The role involves both operational support and participation in modernization initiatives that align with the government’s digital transformation and data management strategies.

Primary Accountabilities

• Install, configure, and manage MySQL, MariaDB, and Oracle database infrastructure across all Government, and NS Health sectors
• Perform maintenance, patching, upgrades, and tuning to ensure reliability and performance
• Provide operational support and resolve database issues efficiently
• Implement and monitor backup, recovery, and high-availability configurations
• Monitor and optimize database performance and resource utilization
• Apply security and access controls with departmental policies
• Collaborate with infrastructure and application teams on projects and service delivery
• Serve as one of the primary contacts for high-impact client issues, communicating solutions clearly
• Maintain documentation for installations, configurations, and recovery procedures
• Apply ITIL processes for incident management, change management, and service requests
• Perform other related duties as required
  
  

Qualifications and Experience

• Bachelor’s degree in Computer Science or a related field, plus a minimum of three (3) years of relevant experience; or a recognized Information Technology diploma with three (3) years and six (6) months of experience (or an acceptable equivalent combination of education and experience)
• Demonstrated experience supporting MySQL, MariaDB, and Oracle databases in an enterprise environment
• Proven experience with performance tuning, backup and recovery, and capacity planning
• Hands-on experience with backup, recovery, and replication tools
• Working knowledge of UNIX (Linux and/or AIX) operating systems
• Familiarity with ITIL-based processes, including Change, Incident, and Major Incident Management
• Strong understanding of database security, including encryption and access control
• Excellent communication and interpersonal skills, with the ability to convey technical information to non-technical audiences
  
  

Assets

• Familiarity with SQL, PostgreSQL, and other relational database management systems 
• Experience supporting Azure database solutions and Oracle Cloud Infrastructure (OCI)
• Experience with Oracle 11g/12c/19c
• Experience with Oracle Enterprise Manager 
• Experience with scripting languages (e.g. Python, PowerShell, Shell Scripting) and infrastructure automation tools
• Experience working in the public sector or other enterprise environments

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

Additional Information

Security Screening Requirement:
This position requires employment screening consistent with the Canada Revenue Agency’s security requirements for roles that access CRA data under a data-sharing agreement. Candidates progressing to an offer must complete both a Criminal Record Check and a Financial Credit Check.

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules