Technical Specialist (Power Platform and Dynamics 365) (Computer Services Officer 3

About Us

At CSDS, we prioritize people—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

About Our Opportunity

As a Technical Specialist for Power Platform and Dynamics 365, you will be responsible for supporting the design, development, and ongoing maintenance of business solutions utilizing Microsoft Power Platform and Dynamics 365. This position is well-suited for professionals seeking to advance their expertise in low-code/no-code development, automation, and enterprise application support as implemented throughout the Government of Nova Scotia and the health sector.

Primary Accountabilities

• Assist in building and maintaining Power Apps (Canvas and Model-Driven) to extend Dynamics 365 functionality. 
• Support the automation of business processes using Power Automate. 
• Help configure entities, forms, views, workflows, and security roles within Dynamics 365. 
• Participate in environment provisioning, governance, and solution deployment activities. 
• Contribute to data modeling and reporting using Dataverse and Power BI (as needed). 
• Designs, implements, and supports business process, workflow automations and procedures utilizing SharePoint, Power Automate, Power Apps, and other Microsoft 365 technology platforms.
• Participate in quarterly reviews and updates of the Power Platform Center of Excellence (COE) starter kit. 
• Collaborate with business stakeholders to gather requirements and deliver scalable solutions. 
• Provide technical support and documentation for users and team members. 
• Ensure compliance with organizational standards and data security best practices. 
• Delivers in the agile and internet-era ways of working.
• Performs other duties as assigned.
  
  

Qualifications and Experience

To be successful in this role, you will have a bachelor’s degree in computer science plus a minimum of three (3) years’ experience or graduation from a recognized Information Technology or Information Management program plus three (3) years and six (6) months of experience (or the equivalent combination of training and experience). 
 

• Highly desirable Microsoft certifications such as: 
  
  • PL-400: Power Platform Developer OR
  • PL-200: Power Platform Functional Consultant OR
  • MB-300: Dynamics 365 Core Finance and Operations OR related Dynamics 365 certifications
• Experience with Dynamics 365 applications (e.g., Customer Engagement, Finance & Operations). 
• Knowledge of Dataverse, Azure services, and integration patterns for Power Platform and Dynamics 365
• Familiarity with DevOps practices, solution lifecycle management, and environment strategies for Power Platform. 
• Excellent communication skills, both written and oral.
• Demonstrated strong problem solving, analytical skills, and strategic thinking.
• Excellent interpersonal skills, including stakeholder management, training, presentation, and public speaking.
• Ability to be flexible and adaptable in the face of changing organisational priorities and ambiguous environments.
• Ability to research and quickly assimilate relevant new technologies, concepts, architectures, and features is essential. 
  
  
  We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, interview(s), and reference checks. 
  
  

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day
• May be required to work overtime on occasion 

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• Department specific flexible working schedules