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Team Lead - Residential (Counsellor 3)

Date: Nov 10, 2020

Location: KENTVILLE, NS, CA, B4N 4H2

Company: The Government of Nova Scotia



Competition # : 27825 

Department: Community Services


Type of Employment: Term

Union Status: NSGEU - NSPG 

Closing Date: 11/24/2020

About Us

The staff of Community Services help thousands of Nova Scotians in vulnerable situations.  We offer various programs, including Child, Youth & Family Support, Employment Support & Income Assistance, and Disability Support Programs.  The Department of Community Services (DCS) is committed to a social service system that helps people be as independent as possible and reach their full potential. We want a system that makes it easy for Nova Scotians to find the services they need, and we want those services to be there for years to come. Simply put, we want better results for Nova Scotians, and we need your help to get this done!  For more information on our Department please click here:


About Our Opportunity


Under the direction of the Program Manager or Supervisor, the Counsellor (Team Lead) is responsible for the well being of residents through appropriate staff supervision. Acting as a member of a team, this position assists in the development, coordination, implementation and overseeing the ongoing delivery of case plans. The Team Lead provides input into the planning and development of programs, along with related activities within the facility which operates twenty-four (24) hours a day and seven (7) days per week.


Primary Accountabilities


As the Team Lead, you supervise and consult with staff, review performance targets, and develop performance objectives. You ensure that Crisis Prevention Institute (CPI)-approved techniques are used in accordance with Provincial Standards for Residential Child-Caring Facilities by all staff.


You will participate in case team meetings to develop, review and revise case plans, as well as the decisions regarding transfers and discharges. Regularly, you will consult with internal and external team members regarding implementation of case plans and monitor progress to ensure consistent application. You are a critical resource in ensuring residents nutritional needs are met and psycho-educational programs are delivered, all the while ensuring compliance with legislation, standards and practices when delivering service to residents.


Qualifications and Experience


An approved child & youth care worker diploma from a provincially approved post-secondary institution is required, along with three (3) years of related experience.


You must have in-depth knowledge of relevant legislation, regulations, guidelines, occupational health and safety practices, and crisis intervention techniques. You can use a variety of computer applications including Microsoft Suite (or equivalent). You demonstrate effectiveness in leadership, motivation, team building, and communication (both written and verbal). Good judgment and strong initiative are essential. Previous supervisory experience is an asset.


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.




An equivalent combination of training, education and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.


Working Conditions


Work is performed in a busy residential centre with repeated interruptions. While we take precautions, it must be recognized that a possibility exists of being verbally and/or physically assaulted.


Additional Information

This is a Term employment opportunity with an anticipated end date of October 31, 2021. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.

This position will require on call hours.  Rotating shift work may be required.


You must have a valid driver’s licence and the ability to travel when responding to various work site locations.


What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Mentorship through iNSpire; a new formal, interdepartmental mentorship program that connects employees so they can gain knowledge and experience to support their career development.
  • Countless Career Paths for Nova Scotians. 
  • Department Specific Flexible working schedules.



Pay Grade:  TE 23  

Salary Range:  $2,121.44 - $2,503.35 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to


                                                                                                                                            Click here to see how we won!