Clerk 2 (Casual)

About Us

Nova Scotia is rich in natural resources – including biodiversity, forests, geological resources, provincial parks and the land we manage. The Department of Natural Resources & Renewables is responsible for the development, management, conservation and protection of forest, mineral, parks and wildlife resources and the administration of the province's Crown land. Together we are working with Nova Scotians to build a better future through sustainable natural resource management as we all benefit from the natural health and wealth of the province.

For more information on the department view our website: https://novascotia.ca/natr

About Our Opportunity

Do you enjoy working in a fast-paced, customer service focused environment? Are you a detail-oriented individual? If you answered yes, we have an exciting opportunity for you to explore as a Clerk 2 with Natural Resources and Renewables!

We are looking for a vital member of our team to deliver essential support services to the public and district staff while providing exceptional customer service.

Primary Accountabilities

You will be responsible for operating the front desk which includes performing a variety of general reception and administrative duties such as:

• Operating radio/telephones.
• Data entry.
• Processing mail.
• Photocopying, scanning and faxing.
• Processing the sale of various hunting & fishing licenses and permits.
• Assisting in preparing, organizing and maintaining an electronic/manual file management system.
• Maintaining and updating several Departmental/Government databases and computerized systems.
• Assisting in the management of the Park Registration/Reservation System.
• Acting as Commissioner of Oaths in accordance with the Notaries and Commissioners Act for Administering Oaths.

Additionally, you will be responsible for complying with the Occupational Health and Safety Act and Regulations, safety policies and programs and providing OH&S program support. You will also support various wildlife activities including data collection and labelling of specimens.

In the event of Wildfire emergencies, you will provide essential support services to staff as a radio and phone operator. You will receive, monitor and update incoming fire calls/reports and arrange for services as requested.

The Clerk 2 works under the direction of the Area Manager/District Supervisor or designate.

Qualifications and Experience

This may be the right opportunity for you if you have the following skills and experience:

• Three (3) years of related experience (such as administrative support, customer/client service experience, cash handling). An equivalent combination of education and experience will be considered.
• A Valid NS Class 5 driver’s license or equivalent.
• Valid (Standard) First Aid Certificate and WHMIS Training.
• Working knowledge, and previous experience in computer use, including internet, Microsoft Office Suite, Outlook email, and web-based applications.
• Ability to communicate effectively, orally and in writing.

To be successful in this role, you must have excellent communication skills (both orally and in writing) and possess strong interpersonal skills. Discretion and the ability to deal with sensitive and confidential information is required.

Teamwork is key to this role as you will help enhance and maintain staff cooperation and team cohesiveness. As such, you have strong interpersonal skills and are a team player with the ability to work with minimal supervision.  You have a proven ability to exercise sound judgement and set priorities and be able to efficiently work within deadlines with minimal supervision.

The following are considered assets:

• Completion of secretarial/office administration training.
• Customer service training.
• Knowledge of Natural Resources & Renewables policies and regulations and hunting and fishing license sales.
• Experience and/or training in radio communication.
• Knowledge of forest fire suppression activities.
• Knowledge of occupational health and safety act and regulations.
• Experience coordinating duties such as calendar management and composing and editing correspondence.

We will assess the above qualifications using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

Include, but not limited to:

• Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions

Additional Information