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Computer Services Officer 3 (Network Analyst)



Competition # : 37794 

Department: Service Nova Scotia and Internal Services


Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 2/8/2023​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Information, Communication, and Technology Services branch (ICT Services) of the Department of Internal Services is a leader in client focused service delivery. We are responsible for all NS Government departments, agencies, boards and commissions’ technology services and support as well as supporting the NS Health and IWK.


The scale and scope of what ICT Services does may surprise you. The rapid pace of change makes it a business imperative for us to be smart and open-minded in the way we think about technology. The Province’s technology and business teams collaborate to take advantage of new opportunities and deliver outcomes.


Think "ICT Services" if you crave meaningful work, like making a positive difference and want to create change like we do. Tell us your story. Don't go unnoticed. Explain why you're a winning candidate.

About Our Opportunity


As the Network Analyst you will work on the day-to-day network tasks and provide assistance to the network support team. You will have overall responsibility for the analysis, development and implementation of mission critical networking projects.

Primary Accountabilities


Being one of the network analysts, you will help the support team to:

  • Analyze, clarify and transfer business requirements into technical requirements.
  • Implement network solutions based on the Government’s technology, security and architecture standards.
  • Configure Cisco Wi-Fi products.
  • Configure and troubleshoot of EIGRP, MPLS, BGP, OSPF, etc.
  • Configure layer 2 & 3 protocols, including, TCP/IP, Spanning Tree, VLAN, QOS, etc.
  • Work on different networking technologies (DNS, DHCP, SMTP, LDAP, SMB, SSH, VPN, NAT, IPSec, VoIP, etc.).
  • Work with IT vendors on networking orders.
  • Lead/manage networking projects from start to end.
  • Configure and troubleshoot Cisco systems.
  • Work with other IT groups to meet their technical needs.
  • Solve problems and issues reported by business clients.
  • Set priorities in cooperation with the manager.
  • Meet project deadlines.
  • Other duties as required.

Qualifications and Experience


You have a bachelor’s degree in Computer Science plus 3 years related experience in the network technology, or graduation from a recognized Information Technology Program plus 3 years and 6 months related experience in the network technology. An equivalent combination of training and experience will be considered. Nice to have a CCNA certification.


Ideally, you must have a proven record and ability to develop, maintain, and support a complex network infrastructure. You will be flexible and adaptable to ever changing priorities and legacy & new technologies.  You should be extensively knowledgeable and highly skilled in Cisco (LAN, WAN,WLAN ) and preferably in Cisco ISE, (Knowledge in layer 2 & 3 protocols including, TCP/IP, Spanning Tree, VLAN, OSPF, and BGP, Cisco Nexus etc.).


You must demonstrate a high degree of logical problem-solving ability with well-developed oral and written communication skills. You should have experience in Project Management and Change Management and working on ticketing systems. You must also demonstrate that you can lead and contribute to an IT support team by working on multiple tasks at the same time and work well with people.  


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



The Government of Nova Scotia offers its employees a wide range of benefits such as: Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs.

Additional Information


  • There will be a technical test that the candidates must pass in order to get an interview.


  • This position requires the use of your own vehicle to travel to different clients’ sites.


  • The successful candidate must be physically located in New Glasgow

What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • An engaged workplace where we foster respect and recognition.
  • Forward-thinking policies and strategies.
  • Countless Career Paths for Nova Scotians.
  • Department Specific Flexible working schedules.


Pay Grade:  PR 14  

Salary Range:  $2,563.74 - $3,121.84 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to