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Adult Protection Administrative Assistant (Clerk 3)



Competition # : 32193 

Department: Health and Wellness

Location: SYDNEY

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 8/5/2021​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Health and Wellness offers opportunities to grow and advance in a dynamic sector that touches the lives of all Nova Scotians.  Along with our partners, including the Nova Scotia Health Authority and the IWK Health Centre, we are committed to continually improving our health care system. With a focus on collaborative primary health care, continuing care, improved supports for mental health and addictions, digital health, capital infrastructure, and more, the department is thinking differently about how to plan, fund, legislate and monitor to improve access and service delivery. To do this, we’re recruiting leaders at all levels of the organization who embrace a challenge and believe in their ability to make a difference.

About Our Opportunity


The Adult Protection Administrative Assistant enhances the effectiveness of the Adult Protection Unit by providing value added administrative, financial, and technical support.  You are the first point of contact for our government agencies, stakeholders, clients, and the public and are a critical team resource who ensures that administrative functions of the office operate efficiently.


If you are a multi-tasker, highly organized, and have a client-focused professional work ethic, this is your next career opportunity.

Primary Accountabilities


As the Administrative Assistant, your ability to ability to multitask and deal with changing priorities will help keep our team on track. You will use your excellent coordination skills to schedule and organizing meetings, manage calendars and maintain inventory.  A few of your other key responsibilities will include:


  • Maintaining, updating, and entering information for Social Worker case activity and records.
  • Ensuring a high degree of confidentiality in all work and in accordance with the Personal Health Information Act (PHIA)
  • Completing various administrative and data processing tasks and preparing reports, spreadsheets, and letters in an accurate and timely manner.
  • Maintaining an accurate hard copy and electronic filing system for documents according to STAR/STOR requirements.
  • Collecting, compiling, verifying, and recording a variety of client statistical information
  • Providing support and troubleshooting for staff with regards to Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, etc.) and Seascape
  • Providing to customer service and client support, resolving queries and questions, and serving as a resource for the Director and staff. 

Qualifications and Experience


As the next Administrative Assistant, you will have a minimum of four (4) years of related experience in an office administration and/or coordination environment.


Essential to your success in this role is your demonstrated experience with managing and collecting statistical information, preparing accurate and timely correspondence, and maintaining records.  Attention to detail is critical as you verify various statistical information. You must have good client service skills and effective organizational and communication skills, verbal and written. You must be organized and demonstrated ability to use a variety of computer applications.  You enjoy learning new processes and are known to display initiative in streamlining processes to enhance business requirements. You are a self-motivated individual who works both independently with minimal supervision and participates fully as an effective team player.


Proficiency with Word, Excel, and Outlook (or equivalent) as well as Database Management is required as you work with multiple spreadsheets and database systems.  Assets include knowledge of services offered by the Department, familiarity with STAR/STOR, and Seascape.


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.




An equivalent combination of relevant training and experience will be considered. Related equivalencies include, but are not limited to:


  • A completed related bachelors degree
  • A completed related diploma and two (2) years of experience


Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as  Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria.

Working Conditions


Work is performed primarily in an office environment and necessitates a lifting boxes, files, and stored documents. This role requires repetitive tasks on regular basis; good hand dexterity for continual phone and computer use is beneficial. This role also requires a high level of visual and mental concentration.


There is a high degree of pressure present while maintaining accuracy and balancing the volume of work and meeting deadlines.


What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths for Nova Scotians.
  • Department Specific Flexible working schedules.


Pay Grade:  CL 18  

Salary Range:  $1,579.09 - $1,766.79 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to