Counsellor 3 (Team Lead - Transportation and Access)

About Us

At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program(DSP).

Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure.  We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

About Our Opportunity

Are you ready to take the next step in your career and make a meaningful impact in the field of Youth and Children care? If so, the role of Counsellor 3 (Team Lead – Transportation and Access) could be the perfect opportunity for you.

As a team leader, you will play a pivotal role in ensuring the effective and ongoing delivery of transportation and access services, encompassing vital tasks such as access planning, matching, monitoring, and scheduling. In this position, you will have the chance to inspire and lead a dedicated team, fostering connections and driving positive change in the lives of youth and children. 

Primary Accountabilities

As the team lead, you will:

• Consult with team members and fellow Supervisors to provide guidance and support.
• Monitor team performance and actively engage in coaching and performance development to ensure success and client service excellence.
• Contribute to the development and review of case plans as well as monitor the progress of case plans to ensure their effectiveness.
• Establish and promote strong relationships with team members, Supervisors, clients, families, and departmental staff to enhance service delivery.
• Assist Regional Service Delivery Managers in developing procedures and activities to maintain program consistency.
• Ensure the well-being of access services.

Qualifications and Experience

You have completed a Child & Youth Care Worker diploma from a provincially approved post-secondary institution, along with three (3) years of related experience.

You must have in-depth knowledge of relevant legislation, regulations, guidelines, occupational health and safety practices, and crisis intervention techniques. You must also demonstate:

• Familiarity with Microsoft Office programs

• The ability to lead, motivate, and ensure a strong, collaborative, team working environment.

• Communication skills, written and verbal.

• Sound judgment and strong initiative

The following are considered desirable assets including:

• Supervisory experience
• Experience with case management systems and working within an adjusted work hour environment
• Expeirence with child welfare, early childhood development, crisis services, and supporting persons with disabilities/ addictions.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to: 

• Completion of a related bachelor’s in social science and (1) one year of experience

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

Working Conditions

Work is performed in a busy office environment with repeated interruptions. Travel is required for this position, as such you must have a valid driver’s licence ability to travel to various locations as required.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless career paths. 
• Department Specific Flexible working schedules.