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Supervisor, Court Administration & Judicial Support

Date: Nov 17, 2020

Location: TRURO, NS, CA, B2N 1G1

Company: The Government of Nova Scotia



Competition # : 27903 

Department: Justice

Location: TRURO

Type of Employment: Permanent

Union Status: Exclusion - Non Union - NSPG 

Closing Date: 12/1/2020

About Us

The Court Services Division of the Nova Scotia Department of Justice is dedicated to excellent service and the provision of fair and accessible administration of justice, including court administration and security.


The Division provides administrative support to the courts listed: Nova Scotia Court of Appeal, Supreme Court of Nova Scotia (including Family Division), Provincial Court, Family Court, Small Claims Court, Probate Court and Bankruptcy Court. The courts act independently from the government to address individual cases.


For more information on the Department of Justice Court Services please visit our website:


About Our Opportunity

The Supervisor is responsible for the overall management and operation of the Court Administration Office and Judicial Support.  Management and operational responsibilities in this role include effective and efficient control of human and technical resources while adhering to the applications of relevant laws, policies and procedures. As the Supervisor, you are accountable for general accounting principles, and will maintain control of accounting and banking practices used in collecting monies paid into court.


In consultation with the Court Administrator and Policy Team the Supervisor will assesses and manage staff training and career development needs.  Respond to new and changing legislative, policy and operational requirements by adjusting the plan to reflect new training priorities.


The Supervisor provides technical and procedural direction in the day to day operations of a Justice Centre.


The supervisor is responsible for providing legal information and assistance to a diverse client group, performing quasi-judicial functions as authorized by legislation, and playing a lead role in the development of policies and procedures.


In this role, you will also liaise with judges and the legal community to ensure the delivery of superior quality client service.


Primary Accountabilities


  • Provide technical and procedural direction to court administration and judicial support staff
  • Oversee the management and training of staff and promote a positive, healthy, safe, and secure work environment
  • Make recommendations for improvements and enhancements to polices, procedures, and guidelines
  • Ensure that the public and other participants in the justice system receive current and accurate legal information and assistance
  • Account properly for money received into court, ensure that fees are charged in accordance with the Costs and Fees Act,
  • Ensure that Occupational Health and Safety programs are followed in accordance with OH&S statues, regulations, policies and procedures, Corporate OH&S Policy and other legislative requirements
  • That office areas are safe and secure, proper records classification and retention policies are followed


Qualifications and Experience

You will possess an undergraduate degree in a related discipline plus several years of related experience which includes directly managing front line staff.  An equivalent combination of education/experience may be acceptable.


As the successful candidate, you will demonstrate excellent leadership skills and the ability to problem-solve using a flexible and creative approach.  You will be an experienced team builder who facilitates timely service through the motivation of staff.  In this fast-paced role, your ability to meet deadlines and balance priorities through careful time management is essential.  Your high level of diplomacy, tact, professionalism and the ability to deal with difficult and demanding situations is key. Knowledge of an automated environment and accounting skills are essential in this role.


Familiarity with all aspects and procedures of the court systems and a thorough working knowledge of the legislation, jurisdiction and operations of the various levels of court in Nova Scotia are considered important assets.


The successful applicant must be eligible to be appointed as a staff Justice of the Peace.  A valid Nova Scotia drivers’ license is required.


Leadership competencies required at this level of work are: Analytical Thinking, Action Management, Team Leadership, Initiative, Effective Interactive Communication, Partnering and Relationship Building, and Intercultural and Diversity Proficiency.


We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.



Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



The Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offering and eligibility criteria. 


Working Conditions


  • Normal work week is 35 hours/week, 7 hours/day
  • May be required to work overtime on occasion
  • Some travel may be required
  • The Justice Centre may be extremely busy and noisy and be characterized by people who may be physically and verbally abusive
  • There may be contact with clients who have infectious diseases and therefore there is a risk of illness in the job
  • Considerable concentration is required to read, listen, interpret, and communicate information relating to court proceedings, policies and procedures, performance and attendance management issues
  • Considerable pressure to meet deadlines, ensure the efficient functioning of the court, as well as balancing the expectations in serving the needs of the judiciary, legal profession, public and other justice sector stakeholders
  • Regular and unpleasant contact with clients facing stressful circumstances, some clients are angry, and staff may be threatened
  • There is a need for constant awareness of the law and legislation policies and procedures


Additional Information

An enhanced security screening may be required.


What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Mentorship through iNSpire; a new formal, interdepartmental mentorship program that connects employees so they can gain knowledge and experience to support their career development.
  • Countless Career Paths for Nova Scotians. 
  • Department Specific Flexible working schedules.




Pay Grade:  EC 10 

Salary Range:  $2,666.26 - $3,324.99 Bi-Weekly   


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


Current government employees may access this posting through the link below:



Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to



                                                                                                                                                                                    Click here to see how we won!