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Scheduler (Clerk 3)



Competition # : 32740 

Department: Community Services

Location: WINDSOR

Type of Employment: Permanent

Union Status: NSGEU - NSPG 

Closing Date: 9/24/2021​ (Applications are accepted until 11:59 PM Atlantic Time)

About Us


The Department of Community Services (DCS) works collaboratively with community, social enterprise, other departments of government, and not-for-profits to ensure vulnerable children, families and individuals receive the supports they need to live safe, healthy, and productive lives. We are committed to a social service system that helps people be as independent and healthy as possible, and to reach their full potential.


We offer various programs including Child, Youth & Family Support, Employment Support & Income Assistance, and Disability Support Programs.


For more information on our Department please click here:


About Our Opportunity

Under the direction of the Regional Manager or designate, the Scheduler is responsible for the development, coordination and maintenance of the regional case aide, access and transport schedule for the region.

Primary Accountabilities

You will be responsible for regularly updating and modifying schedules based on requirements and ongoing monitoring and circulation of the regional access and transport schedule.

You will be required to work in collaboration with Team Leads, Case Aides and other departmental staff for the purposes of maintaining the schedule.


Qualifications and Experience

You will have four years of related experience.

You also have good client service skills; the ability to work in a sometimes crisis-driven environment; the ability to engage and complete work tasks both independently and in a team; effective organizational and communication skills including verbal and written; the ability to be organized and detail oriented; and demonstrated ability to use a variety of computer applications.

Assets include a familiarity with scheduling practices within an adjusted work hour environment and a general working knowledge of services offered by the Department and other community agencies.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.




An equivalent combination of relevant training and experience will be considered. Related equivalencies include, but are not limited to:


  • A completed related bachelors degree
  • A completed related diploma and two (2) years of experience


Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.



Based on the employment status and Union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as Health, Dental, Life Insurance, Pension, General Illness (Short and Long Term), Vacation and Employee and Family Assistance Programs. Click here to learn more about our various benefits offerings and eligibility criteria.


Working Conditions

Work is performed in an open office environment which may be stressful due to nature of work and interactions with others is continual and interruptive.

This role requires repetitive tasks on regular basis. Good hand dexterity for continual phone and computer use is beneficial.

The role also requires a high level of visual and mental concentration.

There is also a high degree of pressure while maintaining accuracy and volume of work to meet deadlines and to handle requests from social workers and Access Orders from the Courts.


What We Offer


  • Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
  • Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
  • Countless Career Paths.
  • Department Specific Flexible working schedules.



Pay Grade:  CL 18  

Salary Range:  $1,579.09 - $1,766.79 Bi-Weekly


Employment Equity Statement:

Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve.  The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented.  If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.


This is a bargaining unit position initially restricted to current civil service employees represented by the Nova Scotia Government Employees Union (NSGEU). If applying from outside a government office, employees must apply correctly via this link:



 Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant, and will only be included if external applications are pursued. 


External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information. 


Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to