Director, Investigation & Enforcement

About Us

At Service Nova Scotia, we impact every citizen, business and municipality and business in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence.  Our vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business. To learn more about our Department, please click Department of Service Nova Scotia - Government of Nova Scotia

About Our Opportunity

Reporting to the Executive Director, the Director of Investigation & Enforcement is accountable for leading the Division’s liquor, gaming, amusement and film classification compliance and enforcement programs as well as supporting licensing functions. In addition:

• The incumbent is responsible for providing short and long-term planning for the division by developing, implementing and administering policies, procedures and guidelines pursuant to the Gaming Control, Liquor Control and the Theatre and Amusements Acts and regulations (Liquor Licensing, Casino, Atlantic Lottery, Bingo, Bingo Suppliers, Carnival and Charitable Gaming, Ticket Lottery, Video Lottery, Theatres and Amusements) and providing interpretation of these pieces of legislation.
• The incumbent is responsible for organizing, implementing and motivating a modern and effective inspection team to ensure that an efficient inspection program is maintained to achieve fair, consistent and effective regulatory compliance by improving the quality of service and ensuring equitable treatment to the public, licensees and other stakeholders.
• The Director evaluates disciplinary matters and approves matters to be forwarded to the Executive Director and for hearings before the Utility and Review Board.
• Leads a team which includes two Regional Managers, a technical staff of 4 and 33 other staff.

Qualifications and Experience

As the successful candidate,

• You possess a University degree and several years of related experience as well as leadership/management experience, or an equivalent combination of related training and experience including budget planning, managing staff, and attendance management.
• You have experience planning and implementing strategies, engaging, and motivating a diverse team, and ensuring quality and efficient client service.
• You hold significant experience interpreting and applying a variety of legislation.
• You must have a proven background of developing strong relationships at all levels within an organization as well as with external clients and stakeholders. 
• You have demonstrated the ability to develop people and relationships to effect positive change in a dynamic environment.
• You have strong communication and negotiation skills, and you shape a positive organizational climate and culture, developing people and relations to effect positive change.

Experience in a related regulatory environment and with the applicable legislation, as well as change management would be definite assets. 

The Government of Nova Scotia has adopted the LEADS Leadership Framework.  During the interview, candidates will be expected to express how they have demonstrated the key behaviours and capabilities required to effectively lead in a caring and inclusive environment. LEADS Domains includes Leads Self, Engage Others, Achieve Results, Develop Coalitions and Systems Transformation.

Please follow LEADS (novascotia.ca) for more information.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

Additional Information

This position requires tact and discretion and requires a level 3 Security Clearance.

This is a term, full-time position based in Dartmouth with a projected end date of December 31, 2025.

What We Offer

• Career Development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
• Engaging workplace. Our Employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
• Countless Career Paths.
• A dynamic, client-focused office environment where service excellence and teamwork are our focus.