Manager, Licensing
Competition # : 48124
Department: Service Nova Scotia
Location: DARTMOUTH
Type of Employment: Term
Union Status: Exclusion - Non Union - NSPG
Closing Date: 12-Apr-26 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
At Service Nova Scotia, we impact every citizen, business, and municipality in Nova Scotia. Our mandate is to design and deliver programs and services to meet the needs of our clients and the public good through a culture of excellence. Service Nova Scotia's vision is to be a recognized leader in service and public protection that delivers trusted, accessible, modern programs, and contributes to Nova Scotia as a safe and desirable place to live, work and do business.
About Our Opportunity
Primary Accountabilities
- Ensure oversight of service delivery standards, requirements, policies, and procedures.
- Communicate with external clients such as business stakeholder groups and consumer groups.
- Provide expertise and in-depth knowledge of legislation and regulations for all programs.
- Liaise with stakeholders, licensees and the inspection team to ensure regulatory compliance.
- Lead program modernization projects to make it easier for businesses to comply with government regulations, enhance consumer protection and improve operational effectiveness.
- Continuously encourage a positive team environment by effective coaching and mentoring.
- Deliver communications to ensure employees are informed about business plans and ongoing changes.
- Collect feedback from employees to address issues and concerns.
- Set performance standards and evaluate team performance. Assist team members to meet objectives by providing feedback and support.
Qualifications and Experience
To be considered for this opportunity, you have a university degree and several years of related experience. Related experience would include proven leadership experience developing and implementing strategies and supervising staff. An equivalent combination of education and related experience will be considered.
The incumbent must be decisive and demonstrate an ability to balance multiple initiatives and priorities and thrive in a changing environment.
Excellent communication, leadership and team building skills, and strong decision-making skills are required as well as experience in managing human and financial resources. A demonstrated ability to analyze and resolve complex problems and manage high profile, sensitive and contentious issues is also required. The ideal candidate will possess solid negotiation and relationship building skills to maintain an effective network of inter-provincial and international contacts.
Knowledge of standard computer programs (i.e. Word, Excel, Power Point), and AMANDA, as well as the ability to learn other specialized programs is essential to this position.
Knowledge of legal terminology and contracts and/or working in a related regulatory environment (Liquor Control Act, Gaming Control Act, Theatres and Amusements Act and all applicable regulations) would be considered an asset.
The incumbent is responsible to obtain and maintain a level III security clearance for the duration of their employment.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status and union agreement, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
Additional Information
This is a term employment opportunity, operating out of our Dartmouth office, with an anticipated end date of January 31, 2028. The appointment status (‘term’, ‘temporary’ or ‘casual’) is dependent on the start date of the successful candidate.
What We Offer
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
Pay Grade: EC 11
Salary Range: $3,571.99 - $4,465.03 Bi-Weekly
Note: The salary rates shown are effective April 1, 2026. Should you start in this position before April 1, 2026, your salary will be based on the current rates until April 1.
The salary rates include an economic adjustment that has been approved. These rates are effective April 1, 2025. Implementation in our HR system will occur on March 5, 2026. Until then, the current rates will apply. Employees hired during this period will receive retroactive pay adjustments in accordance with the applicable policies.
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.
Current government employees may access this posting through the link below:
PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.
