Senior Manager, Provincial Victim Services
Competition # : 47917
Department: Justice
Location: HALIFAX
Type of Employment: Permanent
Union Status: Exclusion - Non Union - NSPG
Closing Date: 25-Feb-26 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Justice Supports and Services Division of the Department of Justice consists of three programs: each providing Nova Scotians access to critical programming and support. The Maintenance Enforcement Program helps to facilitate the payment of court-ordered child and spousal support; the NS Restorative Justice Program provides opportunities for those harmed by crime, the person who caused the harm and the communities affected to communicate (directly or indirectly) about the causes, circumstances, and impact of that crime, and to address their related needs. Victim Services offers support to victims of crime as their case moves through the justice system.
About Our Opportunity
The Senior Manager, Provincial Victim Services Program is responsible for the efficient and effective operation of a province-wide system of regional Victim Services Offices delivering information and support services to victims of crime in accordance with the Victims’ Rights and Services Act and the Criminal Code of Canada. This includes the development and administration of policies and procedures for the program, the ongoing identification of emerging issues and formulation of recommendations regarding the needs and concerns of victims of crime, and the coordination of services to victims of crime with partner agencies throughout the province. You will also be responsible for human resource and budget management, strategic and business planning, chairing or participating on a variety of departmental, interdepartmental and federal/provincial/territorial committees.
As well, you are responsible to be a change agent, to lead direct reports and staff to take a proactive, fair and impartial approach to client service, to take corrective action where necessary, and to recommend solutions to achieve excellence in program delivery.
About You
This may be the right opportunity for you if you have a related University degree (Public Administration, Criminology, Psychology/Sociology) along with several years of successful leadership and experience at a supervisory/managerial level, or acceptable equivalent.
Having a demonstrated ability in managing and engaging a large service delivery team located in different offices is a must. You are a change and innovation-oriented leader who exhibits an aptitude and proven track record to deal with complex issues, strong analytical skills, tact and diplomacy, highly proficient communications skills and the ability to influence stakeholders (within and outside government at the municipal, provincial and federal level).
You possess strong creative and solution-based problem-solving skills with exceptional time management skills, able to manage priorities with competing deadlines, and able to work independently.
You also have demonstrated experience formulating decisions within the scope of applicable policies and legislation; strategic planning for client service delivery organizations; and strong negotiation, mediation, and conflict resolution skills.
In addition, you will have knowledge of the Victims’ Rights Act, the Canadian Victims’ Bill of Rights, and the Criminal Code of Canada.
The Government of Nova Scotia has adopted the LEADS Leadership Framework. During the interview, candidates will be expected to express how they have demonstrated the key behaviours and capabilities required to effectively lead in a caring and inclusive environment. LEADS Domains includes Leads Self, Engage Others, Achieve Results, Develop Coalitions and Systems Transformation.
Please follow LEADS (novascotia.ca) for more information.
We will assess the above qualifications and capabilities using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
Equivalency
Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
Benefits
Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs. For information on all our Benefit program offerings, click here: Benefits for government employees.
Additional Information
This is a permanent employment opportunity, located in Halifax, NS.
What We Offer
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
- Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
- Countless career paths
- A dynamic, client-focused office environment where service excellence and teamwork are our focus
Pay Grade: EC 12
Salary Range: $3,852.18 - $4,815.22 Bi-Weekly
The salary rates include an economic adjustment that has been approved. These rates are effective April 1, 2025. Implementation in our HR system will occur on March 5, 2026. Until then, the current rates will apply. Employees hired during this period will receive retroactive pay adjustments in accordance with the applicable policies.
Employment Equity Statement:
Our goal is to be a diverse workforce that is representative, at all job levels, of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from Indigenous People, African Nova Scotians and Other Racially Visible Persons, Persons with Disabilities and Women in occupations or positions where they are under-represented. If you are a member of one of these equity groups, you are encouraged to self-identify on your electronic application.
Accommodation Statement:
We are committed to providing an inclusive and accessible recruitment process. Candidates may request accommodations based on any grounds protected by the Human Rights Act. If you require an accommodation throughout the recruitment process, please contact us at competitions@novascotia.ca.
Current government employees may access this posting through the link below:
PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete or are missing information.
Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials, the results of which must be satisfactory to the employer. We thank all applicants for the interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.
