Supervisor, Office Services

About Us

The Workers’ Compensation Appeals Tribunal is an independent tribunal which hears and decides appeals from final decisions of the Workers’ Compensation Board (WCB).  The Tribunal is governed by the Workers’ Compensation Act of Nova Scotia and is the final level of appeal within the workers’ compensation system.
 

About Our Opportunity

Reporting to the Chief Appeal Commissioner, the Supervisor, Office Services coordinates and oversees the provision of administrative support services of the Workers’ Compensation Appeals Tribunal. Management and operational responsibilities in this role include effective and efficient control of human and technical resources while adhering to the applications of relevant laws, policies and procedures. As the Supervisor, you will monitor and maintain all financial management information including accounts receivable, accounts payable and purchasing, and ensure compliance with legislation, policy and procedures of Tribunal directives. This position assists and advises the Chief Appeal Commissioner on operational policies and budget maintenance.

The ideal candidate will possess excellent leadership skills, with the ability to provide direction, guidance, and support to their team.

This position also requires the incumbent to function with a high degree of independence, utilizing considerable initiative and judgement, and knowledge of all aspects of the Tribunal’s operations.
 

Primary Accountabilities

• Provide technical and procedural direction to support staff;
• Oversee the management and training of staff and promote a positive, healthy, safe, and secure work environment;
• Ensure that the public and other participants in the system receive accurate information and assistance;
• Financial management including accounts receivable, accounts payable and purchasing;
• Make recommendations for improvements and enhancements to policies, procedures, and guidelines;
• Office areas are safe and secure, proper records classification and retention policies are followed.
   

Qualifications and Experience

You will possess post secondary training in administration and management along with a minimum of three years experience in a supervisory role within the last five (5) years, which includes directly managing front line staff. An equivalent combination of education/experience may be acceptable.

As the successful candidate, you will demonstrate excellent leadership and supervisory skills and the ability to problem-solve using a flexible and creative approach.  In this fast-paced role, your ability to meet deadlines and balance priorities through careful time management is essential.  Your high level of diplomacy, tact, professionalism and the ability to deal with difficult and demanding situations is key. Knowledge of accounting skills including budget development, forecasting, accounts payable and receivables are essential in this role.

We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.
 

Equivalency

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.
 

Benefits

Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.
 

Working Conditions

Normal work week is 35 hours/week, 7 hours/day.

May be required to work overtime on occasion.
 

Additional Information

This is a permanent employment opportunity, located in Halifax, NS.
 

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A dynamic, client-focused office environment where service excellence and teamwork are our focus