Product Director - Registry of Motor Vehicles Modernization Team

About Us

At CSDS, we prioritize people—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.

In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.

We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.

Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians.

Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges. 

About Our Opportunity

Are you passionate about driving efficiency and excellence in citizen services? The RMV Modernization Team (RMVMT) is at the forefront of redefining service delivery for the Registry of Motor Vehicles (RMV).

As the Director of Product, you will be part of a leadership team who will play a pivotal role in shaping the future of driver and vehicle services in Nova Scotia. You will work closely with workstream product leads and the executive team to advance modernization design and delivery initiatives.

Join us in shaping the future of government service delivery. Apply now to become a key player in the RMV Modernization journey. 

Primary Accountabilities

• Working with the RMVMT, the Director of Product is part of a multi-disciplinary team responsible for the delivery of modern services for the Registry of Motor Vehicles.
• Providing senior leadership and oversight for the life cycle of RMVMT product development from idea to launch.  
• Creating and executing product strategies, managing product teams and ensuring the product meets the needs and expectations of partners, clients and Nova Scotians.  
• Providing oversight to several workstreams and in collaboration with the Director of Service the Director of Product will generate work plans helping to develop the vision and goals and delivery of products that align with overall objectives of RMV Modernization. 
• Acting as liaison between business partners, communicates product goals and progress with partners and senior leadership and works with Director of Service and Director of Technology to establish metrics and monitoring tools for product success.  
• The successful candidate will be expected to work closely with internal staff from multiple departments including external vendor contracted resources.
• The successful candidate will be expected to perform all activities as proposed to achieve the expected outcomes.
• The successful candidate will work as part of the RMV Modernization Senior Leadership Team and report to the Executive Director for RMV Modernization.
• The successful candidate will provide guidance on the province’s digital delivery best practices, standards, and support internal navigation needs.
  
  

Qualifications and Experience

Knowledge & Skills

• The position requires excellent written, oral communications and presentation skills. Excellent interpersonal, organizational, analytical, and management skills are essential. 
• Skills in consultation, team building, process facilitation, business relationships and group leadership are critical to success in this role. 
• Ability to develop and deliver modernization outcomes, improving solutions and technologies to optimize business systems, gain operational efficiencies, address technology constraints, meet citizen expectations and support legislative adoption and evolution including integration with other systems. 
• In addition to the knowledge, skills and abilities outlined in the job description, this job may include other, assignment-specific requirements (ex: French language, drivers license, membership in an employment equity group or security screening, etc.) 
  
  

Education & Experience

• You have completed a related bachelor’s or master’s degree. 
• You have at least 5 years of related experience in product delivery and/or management in a project setting. 
• As a leader in a fast-paced environment, strong organizational and management skills are essential to prioritize and direct work under tight deadlines. You exercise sound judgement with diplomacy when under pressure. 
• This role requires an understanding of principles of diversity, equity and inclusion and the ability to apply an anti-racist, equity lens to the policy development process. You will be required to provide guidance to the team in this area and work with the Director of Policy to ensure continuing professional development in equitable policy development. 
• You promote a positive team and collaborative atmosphere and ensure an inclusion and diversity lens is applied in the development and management of strategies, policies, standards, program design, and initiatives. 
• You must be proficient with Microsoft Office suite including Word, Excel, PowerPoint and Outlook (or equivalent). 
  
  

We will assess the above qualifications and experience using tools such as assessments, presentations, interviews, reference checks, etc.

Equivalency

We recognize equivalent combinations of training, education, and experience, providing opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Benefits

Based on the employment status, the Government of Nova Scotia offers its employees a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.  For information on all our Benefit program offerings, click here: Benefits for government employees.

Additional Information

This is a TERM employment opportunity with an anticipated end date of March 31, 2028.  

What We Offer

• Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career
• Engaging workplace: our employees feel valued, respected, connected, and tuned in, we have forward-thinking policies and strategies
• Countless career paths
• A dynamic, client-focused office environment where service excellence and teamwork are our focus.